• Follow us on:

Case Studies

Welcome to the case study section of HospitalityUpgrade.com.

If you're looking for a new product for your property or just researching and interested in learning more, please register to explore the case studies available under each topic.
  • ERP
    Indra’s TMSforHotels Suite a Critical Part of the NH Brand Transformation
    • Indra
    • ERP, CRS, CRM
    To drive growth, cost efficiencies, and a new customer-engagement practice centered on guest personalization, NH looked to Indra and SAP.
    Read More »
  • Payment Processing
    Delta Hotels and Resorts Moves Beyond PCI Compliance with Merchant Link
    • Merchant Link
    • PCI Compliance, Data Security, Payment Processing
    As a full-service hotel chain catering to corporate and leisure travelers, Delta Hotels and Resorts, founded in 1962, has grown to become Canada’s leading hotel management company. In 2012, faced with the requirement to implement advanced security solutions across their brand and to reduce the amount of human and financial resources expended on PCI Compliance, the company moved away from an outdated premise-based payment gateway to a Merchant Link cloud-based solution that included TransactionVault® tokenization, TransactionShield®, Point-to-Point Encryption and E-commerce Security Solution.
    Read More »
  • Payment Processing
    A Seamless Transition to Payment Security
    • Shift4
    • payment processing, security
    In October 2014, Darien Lake Amusement Park integrated Shift4’s DOLLARS ON THE NET® payment gateway into its lodging facilities. Since then, it has been thrilled with the security features and simplicity that have become available with DOLLARS ON THE NET.
    Read More »
  • Procurement
    AHC+Hospitality Automates with BirchStreet
    • BirchStreet Systems, Inc.
    • ERP, procurement, food and beverage
    Prior to signing on to BirchStreet, AHC used another company to help manage their purchase orders and purchasing. Despite having a system in place, most of their work was manual with printed POs that were printed and filed.
    Read More »
  • Technology Services
    Comcast Business Services Helps Sage Hospitality Create Quality Guest Experiences
    • Comcast Business
    • Hotel Internet Bandwidth, Ethernet, Guest Experience
    It’s not just about the rooms and the restaurants anymore: many business guests require services and support that some hospitality services still aren’t ready to provide. Denver-based Sage Hospitality is ahead of the curve in having high-volume bandwidth ready for demanding business guests, both individually and in corporate groups. Comcast helps Sage deliver an enhanced experience for business guests, cost-effectively, with Comcast Business Services.
    Read More »
  • Technology Services
    West Palm Beach Hotel Keeps Guests Coming Back With the Help of Comcast Business Hospitality Suite
    • Comcast Business
    • Ethernet, Hotel TV and Voice, Hotel Guest Experience
    Hawthorn Suites by Wyndham West Palm Beach, an extended stay property, began to suffer due to unreliable Internet connectivity with its existing legacy network provider so it looked to Comcast Business Class to provide Ethernet, TV and voice services, all part of the Comcast Business Hospitality suite that is customized specifically for the needs of hotels and motels.
    Read More »
  • Telecom
    IPFone Case Study - Club Med Punta Cana
    • IPFone
    • telecom, PBX, property management system
    Key Business Challenges: Replace aging on-premises PBX system riddled with frequent outages quickly without impact to guest experience.
    Read More »
  • Telecom
    Menin Hospitality Once Again Turns to RoamBOOST for Cell Signal Amplification
    • RoamBOOST
    • Distributed Antenna System, cellular coverage, hotel infrastructure
    The Red Ginger restaurant, part of a mixed-use development project in Miami, has eradicated all issues with poor cellular reception thanks to the RoamBOOST Distributed Antenna System.
    Read More »
  • Television Programming
    Comcast Bundles an HDTV/Bandwidth Solution for Raymond Management Company
    • Comcast Business
    • HDTV, Hotel Bandwidth, Guest Experience
    Raymond Management Company in the Chicago area was finding a challenge providing high-definition television while adapting to changing technologies. The company looked towards Comcast to deliver a bundled, one-stop solution.
    Read More »
  • Trade Show
    HX Case Study: New Exhibitor for 2015 - Aquarius Brands™
    • HX: The Hotel Experience
    • hotel trade show, water generation, sustainability
    Discover how Aquarius Brands™, a group of companies specializing in water generation, conservation and education for homes, businesses, hotels, restaurants, schools,utility companies and more, accomplished its goals at HX: The Hotel Experience 2016.
    Read More »
  • Trade Show
    HX Case Study: New Exhibitor for 2015 - MADHOUSE
    • HX: The Hotel Experience
    • hotel trade show,
    Find out how MADHOUSE accomplished a successful show at HX: The Hotel Experience 2015.
    Read More »


want to read more articles like this?

want to read more articles like this?

Sign up to recieve our weekly newsletter and monthly e-magazine and never ever miss an issue!

Subscribe

Keep up to date on all the latest industry news.