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Fall 2011 - Articles

Feature Article:

Do IT Now! Why Now is a Great Time to Stop Hesitating and Invest in Hospitality IT

Point:

Point – Hosted IP PBX: Why would I want anything else?

CounterPoint:

CounterPoint – Hosted IP PBX: R U KDNG?

Ask the Guest

Ask the Guest

CIO Column: What Keeps Me up at Night

CIO Column: What Keeps Me up at Night – Changing Paradigm of Media Delivery in the Hospitality Segment

CIO Summit Review

10 Years is the Charm - 2011 CIO Summit, Mandarin Oriental Miami, Florida

Cloud Computing

Cloud Computing – In Search of a Missing Goddess

Connectivity Trends

History Lessons – HSIA

Contributors Page

Contributors

Data Security

Distribution

Digital Flash Sales: Private Sales, Daily Deals, Group Buying Sites, Promotional Offers – What you need to know to make flash sales work for your business

Gaming & Resorts

Gaming & Resorts – Resort Wars: In the battle for guests, additional fees come at a price

Legal Corner

Legal Corner: Insurance Recovery for Loss or Liability Arising from Cyberattacks; Obtain and preserve insurance for your company's protection

Market Research

Market Research: Third Wave of Survey Tools

Mobile Commerce

Mobile Commerce: Leave Your Wallet at Home - All You Need is A Smartphone

Mobile Marketing

Going Mobile: Key Considerations in Building Your Mobile Product Strategy

Property Technology Spotlight

Got technology? Palmetto Dunes Oceanfront Resort, Hilton Head Island, S.C.

Publisher's Letter

Fall 2011 Publisher's Letter from Richard Siegel

Required Reading

A Twist of Fun: 27 Most Commonly Misspelled Words

Revenue Management

Revenue Management – Optimal Decisions: Using Integrated Marketing and Revenue Management Analytics

Sales & Marketing

Google Travel Suite: The Emerging 1,000-pound Gorilla in Travel

Security/Cloud

Secure Cloud Computing, Another Lesson from Mythology...

Systems

Notes From an IT Service Shop: Every Hotel Computer Should Have at Least Two Internet Browsers

Tablets

Tablets – T-Commerce: Innovative Guest-facing Applications

Who's the Reader

Who's the Reader

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Siegel Communications, Inc. | Hospitality Upgrade 678.802.5300 | 70 Mansell Court, Suite 225, Roswell, GA

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