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Summer 2009 - Articles
Feature Article: Getting it Together - Technology Trends in the Hospitality Industry

• Reservations - To Call Forward or Not Call Forward
• Smartphone Technology - Monetizing Mobility
• Next Gen Web - Web 2.5/3.0 - Implications for Hotel Sales in Life after Web 2.0
• Virtualization - Clean Up Your (Server) Room!... And find some immediate cost saving hiding in plain sight
• Revenue Optimization - S•N•A•P - Carlson Hotels Breaks the Property System Paradigm
• Video Services - PART 2 - Video services: infrastucture
• Required Reading - Minor Disasters Can Be Very Disruptive
• Customer Service - How to Beat Your Competitor with Customer Service
• Bandwidth - The Evolution of Bandwidth
• Success - A Matter of Being Exceptional
• Gaming - Marketing to the Cell Phone Generation
• Social Media | Technology - Twitter or Not to Twitter - Time Waster or Lead Generator?
• Green | Technology - GreenEngage - What Does a Green Hotel Look Like?
• Guestroom | Technology - Mistaking Seeking Revolutions for Finding Actual Solutions - The fine line between serving and overwhelming our guests.
• Guestroom | Technology - MirrorTVs - Becoming a Standard Feature in Upscale Hotels
• Credit Card | Security - Incorporating Payment Card Data Security into Your Franchise Practices - Provide franchisees with an incentive to comply and reduce their risk of a data compromise
• Executive Vendor Summit Review - 2009 Executive Vendor Summit: San Antonio, Texas, April 15-17
• Point of Sale | Technology - Redefining the Point Of Point of Sale

 
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