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Fall 2011 - Articles

Feature Article: Do IT Now! Why Now is a Great Time to Stop Hesitating and Invest in Hospitality IT
Point: Point – Hosted IP PBX: Why would I want anything else?
CounterPoint: CounterPoint – Hosted IP PBX: R U KDNG?
 
Property Technology Spotlight - Got technology? Palmetto Dunes Oceanfront Resort, Hilton Head Island, S.C.
Security/Cloud - Secure Cloud Computing, Another Lesson from Mythology...
CIO Column: What Keeps Me up at Night - CIO Column: What Keeps Me up at Night – Changing Paradigm of Media Delivery in the Hospitality Segment
Tablets - Tablets – T-Commerce: Innovative Guest-facing Applications
Market Research - Market Research: Third Wave of Survey Tools
Mobile Commerce - Mobile Commerce: Leave Your Wallet at Home - All You Need is A Smartphone
Gaming & Resorts - Gaming & Resorts – Resort Wars: In the battle for guests, additional fees come at a price
Connectivity Trends - History Lessons – HSIA
Systems - Notes From an IT Service Shop: Every Hotel Computer Should Have at Least Two Internet Browsers
Sales & Marketing - Google Travel Suite: The Emerging 1,000-pound Gorilla in Travel
Feature - Do IT Now! Why Now is a Great Time to Stop Hesitating and Invest in Hospitality IT
Data Security - Data Security: The Forensics of a PCI Breach
Data Security - Protecting Guest Data: A Proactive Approach to Security
Data Security - Data Security Basics – Vulnerability: Avoid Giving Credits When None are Deserved
Distribution - Digital Flash Sales: Private Sales, Daily Deals, Group Buying Sites, Promotional Offers – What you need to know to make flash sales work for your business
Publisher's Letter - Fall 2011 Publisher's Letter from Richard Siegel
Mobile Marketing - Going Mobile: Key Considerations in Building Your Mobile Product Strategy
Who's the Reader - Who's the Reader
Contributors Page - Contributors
Ask the Guest - Ask the Guest
Cloud Computing - Cloud Computing – In Search of a Missing Goddess
Revenue Management - Revenue Management – Optimal Decisions: Using Integrated Marketing and Revenue Management Analytics
Required Reading - A Twist of Fun: 27 Most Commonly Misspelled Words
Point - Point – Hosted IP PBX: Why would I want anything else?
CounterPoint - CounterPoint – Hosted IP PBX: R U KDNG?
Legal Corner - Legal Corner: Insurance Recovery for Loss or Liability Arising from Cyberattacks; Obtain and preserve insurance for your company's protection
CIO Summit Review - 10 Years is the Charm - 2011 CIO Summit, Mandarin Oriental Miami, Florida