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BirchStreet Procure-to-Pay Solution is Fully Deployed Across Starwood Hotels & Resorts North American Properties

  • BirchStreet Systems, Inc.
  • 08.09.16
BirchStreet Systems announced that Starwood Hotels & Resorts Worldwide has fully deployed BirchStreet’s Procure-to-Pay Platform across its owned and managed North American properties.

As a hospitality industry leader in procure-to-pay (P2P) automation, the cloud-based BirchStreet platform helps its customers increase efficiency and visibility in all purchasing related activities, drive compliance and financial controls, and improve operations resulting in increased profitability.

As of July 5, 2016, Starwood concluded its deployment of BirchStreet’s eProcurement and AP Automation in all Starwood’s managed assets in North America to streamline its P2P business processes and generate real-time business intelligence. The BirchStreet modules are integrated with Starwood’s financial system. After successfully launching P2P in pilot properties in the U.S. and Canada, all North American properties were rolled out in consecutive waves.

“I could not be more satisfied with the cross functional team effort between Starwood and BirchStreet," said Tad Wampfler, chief supply chain officer at Starwood. "From the creation of the initial business case, through IT design/testing/development, piloting the system, adjustments from key learnings, to the training and onboarding of the hotels, the cooperative spirit of everyone has been outstanding. This collaboration has resulted in the best P2P system in the industry.”

To prove the success of the P2P implementation project, Starwood tracked key metrics:
  • More than 14,000 invoices each week no longer require manual entry, a 70 percent (and growing) reduction. 
  • As the Starwood P2P ecosystem matures, the system will automatically process more than 1 million invoices per year in North America while providing a vastly improved user experience, better financial controls and spend visibility, which will enable greater savings.

The next phase of deployment of BirchStreet’s solution has started around the globe. “We are thrilled to have successfully implemented a world-class P2P solution for Starwood," said Sushil Garg, CEO of BirchStreet. "We value them as a strategic customer and will continue to work hard to improve and build on the functionality. Our goal is to enable all of our customers to improve their procure-to-pay processes and become more efficient and profitable by using the most innovative cloud technology."


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