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Maestro Announces 2016 Development Roadmap

  • Maestro PMS
  • 01.06.16
Maestro PMS has announced its 2016 Development Roadmap to further expand its multi-module windows and cloud-based multi-property management system for independents.

New features will include:

  • Enhanced mobile guest communications
  • Social media connections that simplify guest engagement
  • PCI 3.1 and EMV updates
  • Expanded easy-access eLearning tools.

The Maestro Enterprise Property Management hotel software suite of 20+ modules is one of the industry’s most robust and well supported systems for independent hotels, resorts, and multi-property groups.

“This year Maestro will launch multiple features and service initiatives to help clients strengthen their online presence and support more efficient, productive and profitable operations,” said Warren Dehan, Maestro PMS president. “Millennials are a huge market today. They plan and book from their handheld and mobile devices. An integral part of Maestro’s DNA will be new mobile guest communications that enhance guest service with two-way text, email and direct booking.”

Social media connectivity is integral to Maestro’s 2016 Development Roadmap. “We will expand our existing social media guest engagement features to include feeds from Twitter and Facebook to tie a property’s guest experience offering to online preferences,” said Dehan. “Properties will be empowered to use Maestro’s new social media functionality to create a more personalized stay by knowing their guests interests before they arrive and during their stay.”

Dehan noted that Maestro will also update its PCI 3.1 and EMV secure credit card processing functionality to support new compliance guidelines. In addition, Maestro will continue to expand the capabilities of its proprietary Maestro API already in use by many third-party solution providers to easily and quickly interface with the Maestro Property Management System.

“Maestro’s 2016 Development Roadmap extends beyond technology. We will launch a suite of new eLearning tools and content that continues to enhance our Diamond Plus Service offering,” said Dehan. “Maestro’s expanded library of eLearning tools includes video tutorials for executive overviews that provide high-level management overviews for each modules capabilities. We will also expand the number of Maestro screens that supply embedded Maestro Direct eLearning access. Our goal in 2016 is to have eLearning explanations and tutorials that simplify self-guided system training and build user confidence behind every screen.”




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