• Follow us on:


Maestro Web Reduces Platform Costs for Independent Point Pleasant Lodge

  • Maestro PMS
  • 07.17.14
Point Pleasant Lodge has implemented the NORTHWIND-Maestro Web cloud property management system.

 
Maestro Web is a new fully-functional, browser-based Maestro PMS that includes all 21 NORTHWIND modules. NORTHWIND hosts Point Pleasant Lodge’s Maestro Web system from NORTHWIND’s secure PCI-compliant Toronto data center. NORTHWIND provides the Maestro Enterprise Property Management hotel software and reservation software solutions for the industry’s leading independent hotel, resorts and multi-property groups.

“Maestro Web is perfect for independent properties like Point Pleasant Lodge. It saves us a great deal of money on our property’s hardware, support, and peripheral equipment,” said Michael Manuel, general manager of Point Pleasant Lodge. “Just as important, our data and PMS are secure behind NORTHWIND’s firewall in a PCI certified environment.” Manuel noted that Maestro Web delivers the same full functionality of Maestro PMS with ease of access via Google Chrome browser. “We eliminated multiple property servers; now our managers use tablets and handhelds to access Maestro Web.” Point Pleasant Lodge is a full-service independent property that serves medical related travelers.

“Maestro Web delivers our complete 21-module Maestro system based on years of NORTHWIND Maestro PMS development experience," said Warren Dehan, president of NORTHWIND-Maestro PMS. "This is the same stable Maestro our clients are familiar with, not a different system. It has the same functionality, but is available now as a browser-based solution for the cloud or on premise, whichever our client prefers.”
 
Maestro Web is totally flexible to meet all preferences. Operators can access the system with any browser, including Safari, Chrome, Internet Explorer and Mozilla. Users can operate Maestro Web concurrently with the client/server version of Maestro PMS providing flexibility in deployment and operations. Maestro Web requires no new user training.

“Data security is important to our guests and operation, so is transaction speed at the front desk,” Manuel said. “Maestro Web uses tokenized credit card processing and highly secure data handling. And the system is fast. We get excellent speed with a standard DSL connection with secured layers and private internal networks. The Chrome OS is a good fit for us. We also interface our Aloha POS with a TCP IP interface to Maestro Web in the cloud. Interface setup was a 2-click process. Our team also values Maestro’s online eLearning to improve their system knowledge or answer questions.”

Manuel said that NORTHWIND’s DiamondPlus Service is important because smaller properties often do not have a dedicated IT person. “It is difficult for independent operators to maintain the redundancy and security needed to do business today. NORTHWIND takes this responsibility by hosting Maestro Web for us. It is a cost effective solution that enables our staff to be more productive and our operation more efficient.”

“Maestro Web is the perfect solution for independent operators who want a browser-based solution,” Dehan said. “NORTHWIND’s SaaS Maestro Web system relieves property managers from daily IT work and PCI data security issues. The system provides a stable, low cost platform with greater peace of mind.”




Related Articles
want to read more articles like this?

want to read more articles like this?

Sign up to recieve our weekly newsletter and monthly e-magazine and never ever miss an issue!

Subscribe

Keep up to date on all the latest industry news.