http://hubs.ly/H071hlc0

https://meraki.cisco.com/solutions/hospitality?ref=2o5erUB

https://www.hftp.org/hospitality_association/

 


 

News


Callaway Gardens Implements Guestware

May 12, 2017 - Guestware, one of the hotel industry’s most comprehensive and flexible guest experience management softwares, has announced that Callaway Gardens in Pine Mountain, Ga., has implemented Guestware Select.

The popular destination needed a comprehensive guest response and preventative maintenance solution for their sprawling 13,000 acres of breathtaking gardens, four hotels and conference and recreation facilities.
 
Utilizing a shared call center, the properties can immediately dispatch guest requests with Guestware’s Rapid Response tool directly to the staff’s mobile devices at any property. This gives agents who are constantly on-the-go the information they need to fulfill requests instantly. With such a large complex, this is vital for efficiency and guest service. In addition, Callaway Gardens is using Guestware Select’s preventive maintenance tool to ensure all is in working order and is defect free, including their premier glass-enclosed tropical butterfly conservatory - home to over 1,000 butterflies and tropical birds.

“Callaway Gardens’ four property complex is a perfect fit for our multi-property cloud solution,” said Mike Benjamin, vice president of sales, Guestware. “Our goal is always to provide the right tools for our customers to help them be as successful as possible.”

Guestware spent several days on-site to provide one-on-one training and software set-up for Callaway Gardens staff. The Guestware Advisor facilitated workshop sessions to help staff learn to use the software to ensure they were set up with sustainable practices for success going forward.

Guestware Select is an affordable turnkey solution that leverages cloud hosting and remote deployment to provide the core functionality of Guestware that has been helping hotels and resorts optimize the guest experience and improve guest satisfaction scores for the last 20 years.

http://www.guestware.com


Related News

5/24/2017
Guestware Releases New Features

5/18/2017
Honeywell's Hotel Guestroom System Upgrades Southern Hospitality at Grand Hyatt Atlanta in Buckhead

5/4/2017
Guestware Partners with Infor Hospitality to Create a Two-Way Integration

4/6/2017
Hotel ICON Selects Cendyn as CRM and Loyalty Provider

3/24/2017
Hilton Appoints Chief Customer Officer

3/3/2017
hospitalityPulse Debuts FIRE, the Hotels Industry’s First Feature Inventory Response Engine, at ITB Berlin 2017

3/3/2017
Cloud5 Expands Direct Reservations Services with New Contact Center in Puerto Rico

3/3/2017
RLHC Selects Hospitality Software Leader Cendyn for CRM and Loyalty

3/1/2017
FCS Computer Systems Relocates World Headquarters to Singapore

2/17/2017
Cloud5 Contact Center Achieves Major Service Record with One Million Hotel Reservations Booked

2/17/2017
Puzzle Partner Signs Hotel Technology Innovator hospitalityPulse™ as New Client

2/8/2017
Maestro PMS Announces 2017 Software Roadmap for Independent Operators

2/6/2017
Global Hotel Alliance Selects Sabre Hospitality Solutions as an Alternative Distribution Provider

2/6/2017
FCS Computer Systems Expands Operations into Vietnam with Newly Opened Regional Office

1/27/2017
Go.Get.Rewarded with New Perks from Best Western Hotels & Resorts' Loyalty Program

1/25/2017
The White Sands Oceanfront Resort and Spa Installs Maestro PMS to Personalize Guest Experience

1/23/2017
Guestware Announces Partnership with Agilysys LMS® to Create a Seamless Integration for Their Customers

1/19/2017
Cendyn Celebrates 20th Anniversary with New Brand, Product Repositioning

1/11/2017
Maestro PMS Acquires Strategic Software Assets of Navicom Inc. to Strengthen Integrated Guest Engagement Offerings

1/5/2017
New York City’s Skyline Hotel Using ALICE for Back of House Insights and Front of House Peace of Mind

1/5/2017
FCS Launches New Corporate Website with Streamlined Solutions and Enhanced Functionality

12/20/2016
Maestro PMS Social Media Tools Give Independents Increased Bookings, Top TripAdvisor Ratings

10/26/2016
Wyndham Rewards Unveils Expansion of Loyalty Program

7/27/2016
HotelTap Keeping Staff, Guests Apprised of Local Events at Hawthorn Suites Livermore

6/15/2016
Guestware to Exhibit its Latest Mobile Chat Functionality at HITEC 2016

4/12/2016
Oracle's Global Study Shows Millennials Mobile Use Reshaping Hospitality Industry

6/11/2015
Guestware to Release Latest Cloud-Based Software at HITEC

5/15/2015
Cendyn/ONE Recognized as One of the 20 Most Promising Travel & Hospitality Solution Providers

3/5/2015
Guestware Partners with iRiS Software Systems to Automate Hotel Guest Request Process

3/3/2015
ZDirect to Introduce New Loyalty Management System at ITB Berlin 2015

6/18/2014
Guestware to Exhibit Latest Version of Guest Experience Management Software at HITEC

12/20/2013
Google Wallet Adds Omni Hotels and Resorts Loyalty Program

10/14/2013
Gateway Hospitality Group Installs hotel ServicePro's Maintenance Solution in 18 Properties

8/21/2013
Knowcross Solutions Announces the Appointment of Seth Christian to President - Americas

6/5/2013
Hyatt and MGM Resorts International Offer Substantial Benefits through New Loyalty Program

6/3/2013
Systems Associates Inc. Announces Acquisition of Scientific Control Systems

4/16/2013
Knowcross Solutions Announces Partnership with Prestige Solutions International to Grow Distribution in Singapore and China

3/26/2013
InterContinental Hotels Group (IHG) is the First in the Industry to Offer Free Internet to Loyalty Members Worldwide

1/25/2013
FCS Unicorn Now Rated

12/4/2012
Technology Integration Between SAI / INNCOM has Hoteliers Seeing 'Green'

11/29/2012
Where is Your Technology Supplier When the Lights Go Out?

10/30/2012
HTNG Releases New Technical Standards

10/2/2012
MICROS First to Integrate and Implement Isis SmartTapTM Mobile Commerce Application in the Hospitality Industry

10/1/2012
Digital Alchemy Integration With Stash Hotel Rewards Makes Loyalty Management A Breeze For Boutiques

9/21/2012
SuiteLinq Identifies Top 10 Services for In-Room Tablet Deployment that Increase Efficiency, Revenue & Loyalty

8/28/2012
GuestWare Expands in India and Middle East with Reseller CADD Emirates

8/22/2012
Long-Term Vendor Partnerships Prove To Be A Savvy Business Strategy

7/24/2012
Foxwoods deals players winning hand with SAS®

6/26/2012
Top 2012 PMS Trends: NORTHWIND Showcases Guest Loyalty for Independents, Maestro Cloud and Mobile, Direct Web and Social Media Booking at HITEC

6/25/2012
Guestware Launches Next-generation Guest Experience Management Software at HITEC; Already Implemented at 40 Properties Worldwide

5/22/2012
MICROS eCommerce Launches New Interactive Website for Global Hotel Alliance’s Loyalty Program, GHA Discovery

5/15/2012
Wyndham Rewards Adds Dream, Night and TRYP by Wyndham Brands to Loyalty Program

3/12/2012
Friendly’s Ice Cream to Launch MICROS webOrdering and Loyalty Program

3/12/2012
Friendly’s Ice Cream to Launch MICROS webOrdering and Loyalty Program

3/2/2012
Caesars Entertainment Launches Largest Promotion in Company History for Total Rewards Loyalty Program

9/14/2011
Rainmaker VP Bonnie Spalding to Moderate Profit and Loyalty Maximization Panel at EyeforTravel’s Distribution Summit

8/22/2011
Savvy Multi-Property Operator Lodging Hospitality Management Integrates Maestro PMS Loyalty and Social Media to Increase Direct Bookings and Repeat Business

8/17/2011
Savvy Multi-Property Operator Lodging Hospitality Management Integrates NORTHWIND-Maestro PMS Loyalty and Social Media to Increase Direct Bookings and Repeat Business

7/20/2011
Maestro PMS Announces Enhanced Online, Mobile-Ready Guest Loyalty System for High-Touch Independent Operators to Recognize, Reward and Retain Guests

6/10/2011
Cendyn President Charles Deyo Anchors Panel on Driving Marketing ROI at Loyalty Expo

6/8/2011
Cendyn President Charles Deyo Anchors Panel on ‘Driving Marketing ROI’ at Loyalty Expo

3/15/2011
FairBridge Hotel International Announces Selection of InnLink Central Reservation Services as Partner to Grow the Brand

3/15/2011
MTech/INNCOM Integration Streamlining Room Turns at Bardessono

1/27/2011
Libra OnDemand Makes It Even Easier For Hotels To Achieve Success In 2011

1/13/2011
Cenium Selects Las Vegas for North American Corporate Offices

1/10/2011
MGM Resorts International Launches M Life Loyalty Program, Offering Unrivaled Access to Its Spectacular Resorts Across the United States

12/16/2010
John Ascuaga’s Nugget Casino Resort Increases Revenue with Cendyn’s Online Reservation Concierge

11/10/2010
Libra OnDemand Earns Prestigious Hospitality Operations Technology Award From Casino Enterprise Management

11/2/2010
Libra OnDemand Showcases Award-winning SaaS CRM Solution at IH/M&RS

9/10/2010
Libra OnDemand Powers Loyalty Website for Premier Hotels

6/17/2010
Libra OnDemand Powers Premier Hotels’ Loyalty Program Upgrade