http://hubs.ly/H071hlc0

https://meraki.cisco.com/solutions/hospitality?ref=2o5erUB

https://www.hftp.org/hospitality_association/

 


 

News


Honeywell's Hotel Guestroom System Upgrades Southern Hospitality at Grand Hyatt Atlanta in Buckhead

May 18, 2017 - Honeywell installed its INNCOM guestroom automation and energy management system in January 2017 at Grand Hyatt Atlanta in the Buckhead district, operated by Hyatt Hotels Corporation and owned by Host Hotels.

“For hospitality guests, home away from home should be perfect, and few things in a hotel room are more important than comfort,” said Thurman Melson, vice president and general manager, commercial control systems at Honeywell.  “Advanced connected building technologies like INNCOM are giving property owners and managers more insight than ever before, and delivering better controls to meet the needs of their occupants and guests in smart ways.”

 Grand Hyatt Atlanta is a 439-room full-service, city center property that was recently honored with the 2017 Mayor of Atlanta’s Award for Water Conservation. For its solar energy use, the hotel received the Good Earth Keeping Award in the Large Property category from the American Hotel & Lodging Association in 2014. Grand Hyatt Atlanta is not only focused on reducing energy, noted Director of Engineering Wes Shirley.

 “We installed the INNCOM Energy Management System in January to underscore that we want our guests to have the most comfortable experience possible – and the Honeywell system delivers that,” said Shirley. “Our guests are well-traveled and expect a trouble-free stay. Our priority is to give them a perfect hotel experience.”

 Grand Hyatt Atlanta installed the INNCOM solution suite and Deep Mesh Network to control and monitor guestroom environmental equipment: air conditioning units, fans and heating units. At most hotels, air conditioning or heating is the first issue guests complain about. “We have had virtually no temperature-related guest complaints since we installed INNCOM,” said Shirley.

 The INNCOM INNcontrol3 total room management system is used by hundreds of hotels and resorts to monitor sensors on guestroom environmental equipment. When INNcontrol3’s sensors detect problems with a guestroom unit, it automatically notifies property engineers of the issue. Shirley and his team also use Honeywell for more than supporting Grand Hyatt Atlanta’s equipment.

 “Honeywell has not just changed how I monitor equipment; it changed our operating philosophy,” said Shirley. “The system transformed how we schedule employees to address guest issues. We are not playing defense anymore. Today we proactively schedule staff to address system maintenance before system issues impact guests.” 

 The property’s quietest period is Sunday afternoon, so Shirley schedules a larger engineering team on Sundays to address non-critical room maintenance issues reported by INNcontrol3 during the week. “When guests check in Monday morning their rooms are working perfectly so they can have a perfect stay,” he said.
 
Honeywell systems installed by the Grand Hyatt Atlanta include:
• INNcontrol™3 real-time guestroom energy control system
• INNCOM wireless Deep Mesh Network
• INNCOM e528 Smart Digital Guestroom Thermostats
• FastPack API integration with the cloud-based HotSOS service optimization system.

 INNCOM communicates guestroom information through its FastPack API (application program interface) to HotSOS, a cloud-based mobile alert solution from Amadeus. If INNCOM detects a room’s equipment is not heating or cooling correctly, it instantly sends an alert to HotSOS. HotSOS registers the alert and forwards a text message to Grand Hyatt Atlanta staff. The HotSOS notification enables property engineers to respond quickly to the guestroom and address the issue before the guest is aware of the problem.

“Each staff member has a HotSOS app on his or her mobile device that receives service alerts,” Shirley said. “I rely on INNcontrol3 every day. With INNCOM, I know more about what is happening in a guestroom environment than our guests, which leads to higher satisfaction scores."

 INNCOM’s occupancy sensing thermostats and door sensors also monitor when a room is vacant. This small innovation helps Grand Hyatt Atlanta optimize staffing while it improves guest service. When INNCOM indicates that a room is vacant, a housekeeper is dispatched to service the room.

“This sensing innovation improves productivity and keeps our rooms in better condition,” Shirley said. “Of all the new technology we use daily - and there is lots of it - the one that is flawless is INNCOM. And with all these guest satisfaction improvements and productivity gains from the Honeywell system, we are significantly contributing to our ROI."

http://www.inncom.com


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Grecotel Group Implements EZYield's Fuzionlink for Best of Breed Hotel Distribution Connectivity Solution

9/21/2011
Cendyn Implements eSurvey™ at All Bowlmor Lanes Locations

9/21/2011
NORTHWIND Maestro PMS Selected by Seven Independent Resorts and Multiproperty Companies to Centralize Operations, Boost Productivity and Increase Revenue

9/21/2011
Shift4 Announces Sponsorship of PGA TOUR Player Ryan Moore

9/19/2011
Martin Stern, Jr. to be Honored with Sarno Lifetime Achievement Award for Casino Design at G2E 2011

9/14/2011
The Roosevelt Hotel New York Upgrades to Pegasus’ RezView NG

9/14/2011
Shift4 Puts the Zen Back Into Online Payments

9/14/2011
Four Winds Interactive Announces International Expansion Efforts

9/14/2011
Infor Introduces Next Wave of Enterprise Software with Infor10 Consumer-Grade User Experience, Complete Industry Applications and Cloud Deployment Options Enabled by ION Technology

9/14/2011
Rainmaker VP Bonnie Spalding to Moderate Profit and Loyalty Maximization Panel at EyeforTravel’s Distribution Summit

9/14/2011
MTech Surpasses 2,000 Hotel Milestone

9/14/2011
The Long Awaited Deadwood Mountain Grand Opens with MICROS as its Technology Partner

9/13/2011
Sabre to Launch B2B App Centre for Travel Industry

9/13/2011
Cedar Point Amusement Park Selects MICROS Simphony and MICROS OPERA

9/13/2011
Millennium & Copthorne Hotels Mark Five Years of Revenue Success with IDeaS Revenue Solutions

9/13/2011
Noble House Hotels & Resorts Promotes Sean Mullen to Company’s First Ever Chief Sales and Marketing Officer

9/13/2011
TravelClick Launches Full-Service Web Solution for Hotels Worldwide

9/12/2011
FCS Announced Its Official Partnership with Fentons in Sri Lanka

9/12/2011
Orient-Express Selects MICROS OPERA and MICROS POS for its Hotels Worldwide

9/12/2011
IDeaS and SiteMinder Integration Helps Hotels Maximize Operational Efficiency and Revenue

9/12/2011
Vienna International Hotelmanagement AG Select MICROS as its Preferred Vendor

9/12/2011
Latest IDeaS Software Improves Business Intelligence, Helps Hotels Drive Better Revenue

9/12/2011
Shift4 to Host Tokenization Webinar for Retail Professionals

9/12/2011
Pegasus Solutions Names Vice President in Asia-Pacific

9/7/2011
Fitzpatrick Hotel Group Expands Relationship with Infor Hospitality

9/6/2011
NAVIS Taps Former Wyndham Exchange and Rentals Executive To Develop Vacation Rental Strategies That Leverage Company’s Accelerated Growth

9/6/2011
Hotel Bel-Air Selects InvoTech’s GIMS™ Uniform System and SAMS™ Security System

9/6/2011
eRevMax – RateTiger Marks Its 10th Anniversary

9/1/2011
InnPoints Worldwide and CARINO Hotels and Resorts Merge, Forming Centric Hospitality Group

9/1/2011
Alrov Selects MICROS Technology Exclusively for All of Its Luxury Hotels

9/1/2011
guestLINK™ Connectivity Technology Part of Hilton Dallas Amenities

9/1/2011
Red Lion Hotels Names Julie Shiflett as Chief Financial Officer

9/1/2011
EasyRMS Secures New Deal with Growing Hotel Group in China

8/31/2011
The Rainmaker Group Ranked on Inc. 500|5000 List of Fastest-Growing Private Companies in America

8/30/2011
VingCard Elsafe’s NFC Locking Solution Wins Prestigious Gaming Industry Technology Award

8/26/2011
SmartCellarSM Technology Newly Adopted by 27 Restaurants Worldwide

8/26/2011
MSI Goes Back to School at Northern Arizona University

8/25/2011
IHG announces Innovation Hotel version 2.0 its sustainable hotel design website

8/25/2011
Sertifi Says: Paper Contracts Hinder Hotels 'Green' Efforts, Revenues

8/24/2011
VIZERGY® Makes Prestigious Inc. 500|5000 Fastest Growing Company List

8/24/2011
New Dolce Sales Executive Targets Training and Education Market

8/24/2011
Las Vegas Sands standardizes on SAS® for Patron Value Optimization

8/23/2011
FCS Universal Billing and Interface System

8/23/2011
Utell® Hotels & Resorts Member Hotels See Up to 30 Percent Revenue Increase with Utell Preferred TMC Business

8/23/2011
Fallsview Casino Resort Selects InvoTech GIMS™ Ultra-High Frequency RFID Uniform Tracking System

8/22/2011
Pegasus Solutions' Utell® Hotels & Resorts Further Expands Portfolio in 2011

8/22/2011
G2E 2011 Keynotes to Feature Panel Discussions on Innovation and Tribal Gaming Las Vegas Headliner Penn Jillette to Address Attendees at Opening Keynote

8/22/2011
Savvy Multi-Property Operator Lodging Hospitality Management Integrates Maestro PMS Loyalty and Social Media to Increase Direct Bookings and Repeat Business

8/17/2011
Lonrho Hotels Selects Utell® Hotels & Resorts by Pegasus for International Sales, Marketing and Distribution Services

8/17/2011
Savvy Multi-Property Operator Lodging Hospitality Management Integrates NORTHWIND-Maestro PMS Loyalty and Social Media to Increase Direct Bookings and Repeat Business

8/17/2011
ReServe Q™ Online Restaurant Reservation Software Goes Live

8/16/2011
Pegasus Solutions Wins Two International Stevie® Awards in Eighth Annual International Business Awards

8/16/2011
Bulk TV Reaches an Agreement With IHG as a Free-to-Guest Provider

8/16/2011
MICROS eCommerce Services|TIG Global Expands Relationship with Delta Hotels

8/15/2011
HTNG Announces Election of First Vendor Advisory Council

8/15/2011
Sheraton Overland Park Launches Digital Signage System by Four Winds Interactive

8/12/2011
Trust International First Independent CRS to Participate in Google Program Hotel Finder Trial

8/12/2011
TeleAdapt's MediaHub HD™ Turns Up the Volume at JW Marriott Marquis Miami

8/11/2011
Video: HITEC 2011 Recap from InvoTech – “Busiest Show in Five Years”

8/10/2011
Onity®’s Green Solutions Generate Cost-Savings at The Peabody Orlando Hotel

8/10/2011
Runtriz Personalizes Mobile Guest Services for The Umstead Hotel and Spa

8/10/2011
Westin Stonebriar 'Wowing' Guests with High Speed Broadband Services from PSAV

8/10/2011
Virtual Concierge Arrives in Asia with the Introduction of Intelity’s ICE to The L Resort Krabi

8/9/2011
LodgeNet Extends Relationship with Starwood Hotels & Resorts

8/9/2011
RateTiger Introduces Price Transparency with Intelligent Rate Data

8/9/2011
InterContinental Hotels Group Announces Half Year 2011 Earnings Results

8/8/2011
Sparks Brings Solid Experience to White Lodging's Revenue Management Team

8/5/2011
Amadeus Continues to Demonstrate Corporate Responsibility Leadership with 16 Landmark Projects Initiated So Far in 2011

8/5/2011
July 2011 TravelClick North American Hospitality Review Reveals Hotel Room Demand and Rates are on the Rise

8/5/2011
eRevMax Expands its Global Footprint in Asia, America & Africa

8/4/2011
Chip Conley to Receive 2012 ISHC Pioneer Award

8/4/2011
Innovation Technologies Worldwide Inc. Now Integrates InnLine IP With Legacy PBX Systems Cross Plains, Wis.

8/4/2011
Utell® Hotels & Resorts Adds Luxury Property in Rio de Janeiro

8/4/2011
Amadeus Announces First Half Financial Results for 2011

8/3/2011
Passkey Appoints Technology Veteran, Ayikudy Srikanth, as Chief Technology Officer

8/3/2011
Loews Hotels Migrating to MTech's HotSOS

8/3/2011
Little Chef Launches New Concept with MICROS RES and mymicros.net

8/3/2011
Embassy Suites Denver Downtown Offering Broadband Based on Customers' Need via PSAV

8/2/2011
PAR Springer-Miller Prepares for Expansion in Las Vegas

8/2/2011
Harrah’s Cherokee Casino & Hotel Leverages Accurate Forecasting into a Profitable Success Story with the Rainmaker Group's Revenue Management System

8/1/2011
Atlanta’s Artmore Hotel Joins Utell® Hotels & Resorts and Chooses Pegasus Solutions

7/29/2011
EasyRMS Gains a Firmer Foothold in China with Signing of Six Properties in New Century Hotels & Resorts Group

7/28/2011
Intelity Wins Top Honors from The Wall Street Journal and The Global Business Travel Association

7/28/2011
Corporate Travel Volume Hints at 15 Percent Growth through August

7/28/2011
Kerzner International Appoints Audrey Oswell as Chief Gaming Officer of Atlantis, Paradise Island

7/27/2011
NOVEXSYS Integrates with Shift4 to Bring Added Security and Simplicity to Their Customers

7/27/2011
Best Western Names VIZERGY® Endorsed Supplier for Internet Marketing

7/26/2011
Sertifi Says: Reboot Your Thinking About eCommerce to Include eSignatures

7/26/2011
TRYP by Wyndham Brand Launches Marketing Campaign, Multilingual Website

7/25/2011
LodgeNet Continues Deployment of Cloud-Connected Envision TV Solution with Installation at 5-Star Manhattan Hotel

7/25/2011
NCR Commences Tender Offer for All Outstanding Shares of Radiant Systems

7/18/2011
HSMAI’s 2011 Adrian Awards Call for Entries - Looking for Those Who Have Made Their Mark

6/16/2011
The Rainmaker Group Supports HSMAI Revenue Optimization Conference to Advance Innovation for Hospitality Revenue Growth

6/10/2011
Cendyn President Charles Deyo Anchors Panel on Driving Marketing ROI at Loyalty Expo

6/9/2011
Amadeus Industry Report Says Hoteliers Should Remove Barriers Between Technology, Marketing and Operations to Unlock Growth

6/7/2011
Special Report of Preliminary Findings From Comprehensive Analysis of Hotel Distribution Channels by AH&LA and STR Presented at NYU International Hospitality Industry Investment Conference

6/1/2011
TravelClick® to Participate in Panel Discussions at HSMAI’s Revenue Optimization Conference

5/31/2011
Softscribe Inc. Signs InvoTech Systems, Inc.

5/10/2011
HSMAI Announces Rebranding as Reflection of New Mission and Focus

4/20/2011
HSMAI Announces Online Hospitality Business Acumen Certification

4/11/2011
SuiteLinq™ Forms Board of Strategic Advisors and Names Four Founding Members

4/4/2011
HSMAI Global Announces New Asia Pacific Region

3/25/2011
Hyatt Hotels Affiliates Sign Management Agreements for Nine New Hyatt Branded Hotels Throughout India Bringing Total to 38 Properties Under Development

3/8/2011
Luxury Brand Regent Hotels & Resorts Selects Sabre Hospitality Solutions for Its Expertise in Marketing and Distribution

3/7/2011
Hotel ZaZa Databases Get a Facelift with ZDirect’s eCRM Solution for Improved Customer Relations

3/2/2011
HSMAI’s Dallas/Fort Worth Metroplex Chapter Winner of Two Frank W. Berkman Awards

2/28/2011
RateGain Appoints Ali Kansou as Its Representative for the Middle East Region

2/28/2011
HSMAI University’s Spring Webinar Lineup to Focus on Geolocation Marketing, Online Review Channels and Outlook for 2011

2/16/2011
Dan Jerusalem Joins Utell® Hotels & Resorts

2/15/2011
TRAVELCLICK® Hosts Webinar on Fourth Quarter 2010 Global Hotel Performance

2/11/2011
Travel Tripper Grows Transient Business at Historic Glen Cove Mansion Hotel and Conference Center

2/9/2011
eRevMax Acquires Lunar Logic Polska for Digital Development Growth

2/8/2011
HSMAI Announces New Mission and 2011 Board of Directors, Executive Committee

2/7/2011
KeyLime Cove Indoor Waterpark Resort Named 2010 eMarketer of the Year; TRAVELCLICK® Hotel Customers Take Home Six Adrian Awards for Excellence in E-marketing

2/1/2011
HSMAI Honors Best of 2010 Travel Marketing at Annual Adrian Awards

1/31/2011
HSMAI to Honor Pegasus Solutions and Utell® Hotels & Resorts with Silver and Bronze Awards in Annual Adrian Awards Competition

1/31/2011
AH&LA Commissions Study of Multicultural Markets

1/28/2011
Innovative Travel Marketing’s Jody Merl Named to HSMAI’s Top 25 Extraordinary Minds List

1/27/2011
Libra OnDemand Makes It Even Easier For Hotels To Achieve Success In 2011

1/13/2011
The Breakers Palm Beach Partners with Cendyn to Enrich Social Media Engagement for Weddings and Special Celebrations

1/13/2011
Redstone Companies Hospitality Names Eric Terry to Vice President of Development, Sales & Marketing

1/12/2011
HSMAI to Honor Travel Tripper With a Gold Award in its Annual Adrian Awards Competition

1/11/2011
Benchmark Hospitality International Promotes Ted A. Davis to Senior Vice President Sales and Marketing

1/7/2011
HSMAI Announces the Top 25 Minds in Hospitality and Travel Sales and Marketing

1/6/2011
Bruce A. Riggins Appointed Chief Financial Officer for LaSalle Hotel Properties

1/6/2011
GF Management Promotes Andrew Taymans to Vice President, Asset and Revenue Management

1/5/2011
INNCOM Unveils its Cleantech Energy Strategy for China at Beijing Event

12/23/2010
Benchmark Hospitality International Appoints Rebecca Madan Kollaras Regional Director of Public Relations

12/22/2010
Host Hotels & Resorts Donates $5,000 to AH&LEF Annual Giving Campaign

12/20/2010
HSMAI Unveils 2010 Gold Adrian Award Winners

12/16/2010
John Ascuaga’s Nugget Casino Resort Increases Revenue with Cendyn’s Online Reservation Concierge

12/14/2010
Maksoud Plaza Hotel Adds Social Media Management to Utell® Agreement

12/8/2010
Cendyn’s Digital Marketing Strategy Drives Bottom-line Results for Louisville’s Galt House Hotel, Not Only at Kentucky Derby Time

12/7/2010
The Lodge of Four Seasons Appoints New Director of Sales and Marketing

12/3/2010
AREA Property Partners and Aimbridge Hospitality, Through a Joint Venture, Purchase Three Chicago Area Hyatt Hotels for $51 million

11/22/2010
Bill Simpson Jr. Named Chief Operating Officer & President of Hershey Entertainment & Resorts Company

11/19/2010
TRAVELCLICK® Named Best of Industry Winner in 2010 International WebAwards for the Second Consecutive Year

11/18/2010
Denihan Hospitality Group Appoints Katie Meyer as Vice President, Public Relations

11/17/2010
J.W. Marriott, Jr. to Receive Lifetime Honor from HSMAI at Adrian Awards Gala

11/13/2010
Cendyn President, Charles Deyo, to Speak at IHMRS on Social Media and Mobile Marketing

11/11/2010
Initial Hotel Website Visits Essential to Customer Growth; Sabre Hospitality Solutions Design and Development Team Wins 28 Awards

11/11/2010
AH&LA Wins Three HSMAI Adrian Awards

11/10/2010
Libra OnDemand Earns Prestigious Hospitality Operations Technology Award From Casino Enterprise Management

11/10/2010
HSMAI Honors Nancy Friedman with Lifetime Achievement Award

11/5/2010
Your Hotel™ Worldwide launches @nlimited Distribution enhancing hotel sales

11/4/2010
Gainey Suites Hotel Develops Profitable Online Marketing Mix with E-mail, Social Marketing, Group Landing Pages to Grow Business and Rate No. 1 on TripAdvisor

10/28/2010
New Zealand’s Scenic Hotel Group Sees Bookings Growth After Switching to Sabre Hospitality Solutions

10/28/2010
HSMAI Event Explores How to Turn Digital Buzz into Business

10/19/2010
HSMAI’S Affordable Meetings® 2011 Conference Series Announced

10/6/2010
Outdoor Traveler Destinations Launches New Brand Affiliation Program with Sabre Hospitality Solutions’ Distribution and Marketing Expertise

9/24/2010
Passkey Wins 2010 Web Marketing Association Award

9/21/2010
HSMAI Announces New Hospitality Sales Certification

9/2/2010
HSMAI Foundation Announces Recipients of Scholarship Program

8/31/2010
HSMAI Grants Hospitality Certification to Hyatt Professionals

8/27/2010
Planners Trying to Balance Hard and Soft Meeting Metrics

8/16/2010
TRAVELCLICK® Wins Best In Class and Nine Outstanding Achievement Awards for Website Design Excellence at 2010 IMA Awards

8/11/2010
Professor Haiyan Song Recognized for Lifetime Contributions to Outstanding Scholarship and Research in Hospitality and Tourism

8/10/2010
The Search has Begun for this Year's Top 25 Minds in Hospitality Sales and Marketing

8/4/2010
HSMAI Announces New Sustainability Award Presented with National Geographic Traveler as Part of the 2010 Adrian Awards

8/2/2010
Boutique & Lifestyle Lodging Association and HD Boutique Open Nominations for First Boutique & Lifestyle Hospitality Awards

7/30/2010
Libra OnDemand Embeds Informatica Cloud Services To Offer First Hospitality CRM Application On Force.com

7/30/2010
Meeting Concierge Service Leads New Features of HSMAI’S Affordable Meetings® National

7/22/2010
Palm Beach County CVB Partners with Cendyn for Online Campaigns That Fill Hotel Rooms, Attract Visitors to Area Businesses

7/13/2010
Shangri-La Hotels and Resorts Renews Distribution Agreement with Sabre Hospitality Solutions Following Significant Revenue and Booking Growth

7/13/2010
HSMAI Announces 2010 Adrian Awards Call for Entries

7/12/2010
Five-star Villa Condulmer in Treviso Selects Utell® Hotels & Resorts

7/7/2010
Open Hospitality Enhances Distribution Connection with RateTiger

6/29/2010
Cendyn and TripCraft Partner to Market Hospitality's Newest Enterprise Mobile Platform to Increase Bookings

6/18/2010
Amadeus Showcases Hotel IT Commitment at HITEC 2010

6/17/2010
Libra OnDemand Powers Premier Hotels’ Loyalty Program Upgrade

4/23/2010
Social Technologies and Cost-efficient Planning Hot Topics at HSMAI’s Affordable Meetings® Mid-America

4/20/2010
New York’s St Giles Hotel - The Tuscany and St Giles Hotel - The Court Choose Utell® Hotels & Resorts

4/20/2010
HSMAI Conference Focuses on Optimizing Revenue Through Revenue Management and Internet Marketing

4/1/2010
Living Hotels Establishes International Presence for Serviced Apartments Across All Reservation Channels Via Trust International

3/30/2010
Marriott International Adds Two Brands to Pegasus Solutions’ Global Commission Processing

3/22/2010
Cendyn Increases Online Business for Galt House Hotel with Advanced Web Site Design and Marketing

3/18/2010
U.K.-based Hotel Group Increases Bookings and Average Rate Using Sabre Hospitality Solutions’ Reservation Technology

3/15/2010
MICROS Partners with Preferred Hotel Group™

3/12/2010
HSMAI Introduces New Resort Business Summit and Customer Connection

3/5/2010
Kerzner International Announces the Appointment of Bruce Himelstein as Chief Marketing Officer

3/3/2010
HSMAI Foundation Online Travel Auction Open for Bidding

3/2/2010
The Pegasus View January 2010: Leisure Travelers Regain Confidence

2/23/2010
Genares Worldwide Reservations Services Launches Social Media Marketing Program

2/22/2010
Dublin’s Fashionable Morgan Hotel Chooses Utell® Hotels & Resorts