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August 11, 2017

MARKETING/MANAGEMENT



- Minor Hotels Partners with CRM Leader Cendyn
- Cendyn Partners with roomMaster by InnQuest Software
- HEBS Digital Wins “Best of Show” Summit Creative Award for the LUMA Hotel Times Square Website
- NAVIS Introduces First-to-Market Solution to Recent Vacation Rental Listing Site Changes
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Minor Hotels Partners with CRM Leader Cendyn
Cendyn, a leading CRM and sales platform in the hospitality industry, has been selected as the partner of choice for Minor Hotels, a diverse spectrum of hotel chains and brands. Cendyn was selected by Minor Hotels to help drive loyalty and improve engagement with their guests to deliver the right communication, to the right guest, at the right time. Using unrivalled connectivity to third-party vendors, reporting and analytics, Cendyn will provide all five brands in the Minor Hotels group with true intelligence of every guest, across all their hotels, no matter what channel they came through.
http://www.cendyn.com/
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Cendyn Partners with roomMaster by InnQuest Software
Cendyn has partnered with roomMaster by InnQuest Software, a robust property management system (PMS), to provide hotels with a marketing automation and guest intelligence solution that integrates seamlessly across both platforms. As one of the leading CRM and sales platforms in the hospitality industry, Cendyn is continuously working with partners and hospitality leaders like roomMaster by InnQuest to improve its integration and connectivity capabilities.
http://www.cendyn.com/, http://www.innquest.com/
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HEBS Digital Wins “Best of Show” Summit Creative Award for the LUMA Hotel Times Square Website
HEBS Digital announced it was awarded “Best of Show,” the Summit Creative Awards’ highest distinction, in the Tourism Website category for its design of the LUMA Hotel Times Square website. The Summit Creative Awards recognizes outstanding advertising and digital work by agencies across the globe.
http://www.hebsdigital.com/
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NAVIS Introduces First-to-Market Solution to Recent Vacation Rental Listing Site Changes
NAVIS, a reservation sales and marketing technology provider for the hospitality industry, revealed the first-to-market solution in response to the recent HomeAway changes that have created concern and uncertainty for many vacation rental owners and property managers. On June 21st of this year, HomeAway announced that it would no longer distribute booking lead email addresses and phone numbers, creating concerns about the changing algorithms and policies of listing sites. The NAVIS product and engineering teams began working on a solution that would enable property managers to maintain their ability to service and nurture rental demand given these new listing site realities. This important product update will allow NAVIS clients’ inquiry data to still be captured and consolidated into one lead with Narrowcast.
http://www.thenavisway.com/
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