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The CIO Summit - 2021

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The CIO Summit - 2021

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The Executive Vendor Summit 2022 / HU@30 Celebration

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The Executive Vendor Summit 2022 / HU@30 Celebration

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Who is Hospitality Upgrade?

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HITEC Toronto 2023

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HITEC Toronto 2023

Vendor Talks

ASSA ABLOY Global Solutions - Vendor Talk 2023

Agilysys Vendor Talk 2023 with Frank Pitsikalis

Oracle Hospitality Vendor Talk 2022 with Laura Calin

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Agilysys Vendor Talk 2022 with Sneha Thuppul

Stayntouch Vendor Talk 2022 with Michael Hefflin

Infor Vendor Talk with Mike Dickersbach

MODIO Vendor Talk with Matthew Carter 2022

stayntouch Vendor Talk with Michael Heflin

Infor Vendor Talk with Michael Schubach

Agilysys Vendor Talk with Ramesh Srinivasan

The HU High Five

The HU High Five (E12) - Keryn McNamara

The HU High Five (E11) - Dan Kornick

The HU High Five (E10) - Page Petry

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The HU High Five (E9) - Frank Wolfe

The HU High Five (E8) - Scott Strickland

The HU High Five (E7) - Wendy Mertz

The HU High Five (E6) - Bob Gilbert

The HU High Five (E5) - Jeff Bzdawka

The HU High Five (E4) - Mark Holzberg

The HU High Five (E3) - Ron Strecker

The HU High Five (E2) - Daniel Montellano

The HU High Five (E1) - Danny Hudson

The HU 3Q

The HU 3Q (E2)

The HU 3Q (E1)

Featured

What do Oracle Hospitality, Maestro PMS, Quore and Loews Hotels all have in common?

Who is Hospitality Upgrade?

Intelity at HITEC 2022 - Why clients should be excited about Intelity R5

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A Sneak Peak at HU Summer 2022

Inspiration4 Launch Party

EVS 2021 - Sweet Caroline

Rich's Hotel Gallop

Sudharshan Chary of Datavision talks about his induction into the Technology Hall of Fame

Sneak Peek at HITEC Minneapolis 2019

On the Bus to Boeing

Photos from the CIO Summit 2018!

The Liv & Liz Show Nov.29

The Liv & Liz Show Sept.25

Innovation in Revenue Management 2018

2018 HSMAI ROC Recap: Bold Innovations and Bright Networking

HITEC Recap with Lucinda Hart: 397 Companies, 897 exhibits and 1 event

Marriott Transforming Technology, a Special Edition by Hospitality Upgrade

The only conference the whole year that I actually look forward to” - Vivek Shaiva, about Hospitality Upgrade’s CIO Summit

From HU’s Executive Vendor Summit: Top Tech Leaders Share Their Secrets for Improving Guest Experience

Part 1 - We asked the CIOs: What is your budget focus over the next few years?

Part 2 - We asked the CIOS: What technologies are your companies focused on the next 12 months?

BroadSoft and the JW Marriott Venice

Industry Events

HSMAI ROC 2023 - What is the impact of AI?

HITEC Toronto 2023

EVS 2023 - New Orleans

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HSMAI ROC Orlando 2022 - HOTEL INDUSTRY OUTLOOK – Growth and Inflation

HSMAI ROC Orlando 2022: What is the greatest value of HSMAI Commercial Strategy Week?

HSMAI ROC Orlando 2022: What do you see as the biggest challenge in today’s market?

The Executive Vendor Summit 2022 / HU@30 Celebration

HU@30 Video Roasts

HSMAI ROC Dallas 2021: What is the value of being back in person?

The CIO Summit - 2021

CES 2020 - HSMAI Executive T.H.I.N.K

The Executive Vendor Summit 2020

HX/BDNY 2019 recap

ROC Minneapolis 2019: The Future of Revenue Management

CIO Summit 2019 Photo Slideshow

CIO Summit 2019 - Rowing Competition

HITEC Minneapolis 2019: What's your most memorable HITEC experience?

ROC Minneapolis 2019: Why is ROC a must attend event?

HITEC Europe 2019

The Executive Vendor Summit 2019

CES 2019

HX and BDNY 2018 recap

From HU’s Executive Vendor Summit: Top Tech Leaders Share Their Secrets for Improving Guest Experience

2018 HSMAI ROC Asia Pacific and the Opportunities Available in Revenue Management

"The only conference the whole year that I actually look forward to" - Vivek Shaiva, about Hospitality Upgrade's CIO Summit

Hospitality Upgrade’s CIO Summit: The Challenges and Risks of Adopting Virtual Assistants and AI in the Hospitality Industry

The Challenges and Opportunities for Hotel Revenue Management Today, From HSMAI ROC 2017

The Making of Hospitality Upgrade’s History of Technology Timeline at HITEC 2017 Toronto

Fantastic Reviews for HSMAI ROC Americas Again this Year

In Case You Missed It: What the HU Contributors Saw at HITEC Toronto 2017

Overheard Conversations at HITEC 2017

Technologies that Impressed Hospitality Upgrade's Contributors at HITEC 2016

Hospitality Upgrade’s 13th Annual Executive Vendor Summit

Hospitality Upgrade – Recap of BDNY and HX: The Hotel Experience Powered by AAHOA

Why Technology Leaders Attend Hospitality Upgrade's CIO Summit Year After Year - 2016/2017

Hospitality Upgrade Interviews: Trends in Hospitality Revenue Management from HSMAI's ROC 2016

Hospitality Upgrade's Recap of 2016 HSMAI ROC with Bob Gilbert and Other Industry Experts

Hospitality Upgrade Attends the Hospitality Security Bootcamp Series from Hospitality eResources

Hospitality Upgrade's Recap of HITEC 2016 with HFTP's Lucinda Hart and Other Industry Experts

From HU's Executive Vendor Summit 2016: UI/UX with Leading Solution Providers from the Hospitality Industry

Hospitality Upgrade Interviews: Trends in Hospitality Revenue Management from HSMAI's ROC

Hospitality Upgrade's 2014 Executive Vendor Summit, Technology for the Hospitality Industry

Hospitality Upgrade's Recap of HSMAI's 2015 ROC in Austin

Hospitality Upgrade's Recap of HITEC 2015 with HFTP's Lucinda Hart

Face to Face Interview with Jon Inge

Hospitality Upgrade's Recap of HTNG's North American Conference with Doug Rice

Why Hospitality Solution Providers Attend the Executive Vendor Summit Year After Year

Hospitality industry friends of Hospitality Upgrade sing, "I Will Survive" from HITEC 2014

Hospitality Upgrade's Richard Siegel with Jon Inge at HITEC 2014

Hospitality Upgrade Interviews Phil Robinson About IHMRS and BDNY

HU's Recap of 2014 HSMAI ROC with Bob Gilbert and Other Industry Experts

HU Reports on Trends in Rev. Mgmt. from 2014 HSMAI ROC

Hospitality Upgrade Recaps HTNG's North American Conference from San Diego

Hospitality Upgrade interviews HSMAI's Bob Gilbert and other experts at the 2013 HSMAI ROC

"Travel Through the Ages," Hotel-Online's Panel Discussion from HTNG's North American Conference

HITEC 2013 Interview with Lucinda Hart, HFTP

Hospitality Upgrade interviews HSMAI's Bob Gilbert and other experts at the 2013 HSMAI ROC

Ron Vlasic, 2013 AH&LA Chair and Regional VP of Hotels, Kimpton Hotels & Restaurants

Bob Gilbert, president and CEO of HSMAI from the 2012 HSMAI Revenue Optimization Conference (ROC)

Hats and Horses – Rich at the Kentucky Derby

Traci Mercer, vice president of market management for Expedia Partner Services speaking from the 201

Kurien Jacob, senior vice president of revenue and distribution for Highgate Hotels speaking from th

Hospitality Upgrade's HITEC 2012 Interview with Lucinda Hart of HFTP

Rick Munson CEO, Multi-Systems, Inc. (MSI)

Kristin Intress President/CEO, InnLink, LLC

Jay Troutman President, Aptech Computer Systems

Don Hay CEO, Digital Alchemy

John Burns President, Hospitality Technology Consulting

Vanessa Ogle President/CEO, Enseo, Inc.

Patrick van der Wardt Chief Sales & Marketing Officer, iTesso

Juli Barter Director of Client Relations, POST Integrations, Inc.

Laura Kirby-Meck EVP Sales & Marketing, Merchant Link

Matt Koch VP of Operations, Telkonet, Inc.

Peter Klebanoff VP International & Hospitality Business Development, LodgeNet Interactive Corp

Ted Horner Owner, E Horner & Associates

Jon Inge President, Jon Inge & Associates

Luis Segredo President, MTech, a division of Newmarket International, Inc.

Face to Face Interview with Nick Price

Product Videos

dormakaba USA Inc Introduces the Saffire LX and the RT Plus locks

Daniel Montellano of Shift4 Payments talks about SkyTab

HU talks with Blueprint RF about the NOC Dashboard Toolkit and the 'Live-As-Build' Concept

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Enseo shares how it is bringing technology to market to benefit everyone in the community – guests, owners and employees.

Oracle Introduces Opera Sales and Event Management

Mark Holzberg talks about Cloud5 Communications' AI-Powered HDX Platform

Koridor's Larry Hall Shares Insights on the MyRoom Platform and Personalizing the Guest Experience

dormakaba USA Inc Confirms Leadership with Total Enterprise Solution

Hospitality Upgrade Interviews: Infor’s Hospitality Division and its Reach Across the Globe

The Ease of Mobile Access Deployment with Joey Yanire of dormakaba USA Inc

Infor's Projects Across the World with Hard Rock International and Tachi Palace Hotel & Casino

dorma+kaba Showcases AMBIANCE, its Next-generation Software Solution for Access Control Management

SkyTouch Technology Fuels Cobblestone Hotels' Growth

Cool New Features from Hospitality Upgrade Magazine

KABA Lodging's Mobile Access Solutions for the Hospitality Industry

An Update from Stewart Applbaum on Infor and its Work with Omni Hotels

From HU, Larry Hall Highlights PAR Springer

PAR Springer-Miller Systems

Kaba Lodging, Saflok, ILCO

Passkey International, Inc

VingCard Elsafe®

ZDirect, Inc.

Libra OnDemand

Alastair Cush Announces Kaba's New Mobile Key Solution for Hotels

Hospitality Upgrade... More than a magazine

Update on Infor from Stewart Applbaum, SVP/General Manager, Hospitality Business

Interviews with Rich

AHLA VS. HFTP - Frank Wolfe, CEO of HFTP, talks with Rich Siegel about the announcement of AHLA's new event "The Hospitality Show"

Rich Siegel Talks with 2022 HFTP Technology Hall of Fame Inductees Jeff Bzdawka and Jeff Edwards

EVS22 - Event Update from Rich Siegel

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Rich Siegel Talks with CEO of Agilysys, Ramesh Srinivasan, and Founder of ResortSuite, Frank Pitsikalis, about the Recent Acquisition

Rich Siegel talks with Kevin Carey of AHLA and Mike Blake of HTNG about the merger

Hospitality Upgrade magazine has had a very busy year!

What do they do at the UNLV Konami Gaming Research Lab?

Why is there a Technovation Center for the Hospitality Industry in Las Vegas?

Hospitality Upgrade Interviews: Face to Face with Jim Lamb

AH&LA's John Fitzpatrick, Ron Vlasic and Mike Dickersbach Chat with Hospitality Upgrade

IHU's Rich Siegel Interviews Weather Channel EVP/CIO Bryson Koehler

Hospitality Upgrade's Richard Siegel with Jon Inge at HITEC 2013

Hospitality Upgrade Interviews: Trends in Hospitality Revenue Management from the 2013 HSMAI ROC

Hospitality Upgrade Company Overview

Richard Siegel and Jon Inge from HITEC 2012

Hats and Horses – Rich at the Kentucky Derby

Hospitality Upgrade's Richard Siegel Interviews HTNG's Doug Rice

HU-inars

HeadTrash: The Leading Killer of Human Potential

Interviews with Contributors

Jeff Parker - Observations and Predictions for the Future

Cindy Estis Green on The Hoteliers Playbook and Industry Recovery

Cio Speaks

Marriott Transforming Technology, a Special Edition by Hospitality Upgrade

Part 1 - We asked the CIOs: What is your budget focus over the next few years?

Part 2 - We asked the CIOS: What technologies are your companies focused on the next 12 months?

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We asked the CIOS: What new technologies are your companies interested in?

Hospitality Upgrade's CIO Interviews Part 1: This Year's Biggest Accomplishments... so far

Hospitality Upgrade's CIO Interviews Part 2: Technology Projects Over the Last 12 Months

Hospitality Upgrade's CIO Interviews Part 3: Technology Projects Over the Next 12 Months

HU Interviews - Part 4 of 4: CIOs Describe Their Areas of Focus Over the Next 12 Months

From HU's Executive Vendor Summit 2016: Hospitality Industry CIO Panel

HU Gets to Know the CIOs from Marriott, Mandarin Oriental, SeaWorld and the former CIO, Omni Hotels

Hospitality Industry CIOs vs. CMOs – HU's Great Debate)

Hospitality Upgrade's Hotel CIO Panel from HTNG's 2015 N. American Conference

HU Interviews - Part 1 of 4: CIOs Describe Their Biggest Challenges Over the Last 12 Months

HU Interviews - Part 2 of 4: CIOs Describe The Challenges They Face with IT Staffing

HU Interviews - Part 3 of 4: CIOs Describe Their Teams' Biggest Accomplishments Over the Last Year

Ken Barnes, VP IT for White Lodging, Describes the J.W. Marriott Project in Austin, Texas

Ken Barnes, VP IT for White Lodging, describes the $350 million J.W. Marriott project as it begins i

** Hospitality Upgrade's CIO Summit - Bryan Mulliner, Strategic Development & Revenue Director, Prot

** Hospitality Upgrade's CIO Summit - Brian Garavuso, Executive VP & CIO, Diamond Resorts Internatio

** Hospitality Upgrade's CIO Summit - Richard Tudgay, Omni Hotels & Resorts

** Hospitality Upgrade's CIO Summit - Ken Barnes, VP of Information Technology, White Lodging

** Hospitality Upgrade's CIO Summit - Monika Nerger, CIO, Mandarin Oriental Hotel Group

** Hospitality Upgrade's CIO Summit - Jeff Parker, VP of Technology, Stout Street Hospitality/Magnol

** Hospitality Upgrade's CIO Summit - Peter Engel, CTO, Marcus Hotels & Resorts

Scott Gibson, Chief Information Officer Best Western

Bruce Hoffmeister, Chief Information Officer Marriott International

Gustaaf Schrils, VP of Global Technology, The Americas InterContinental Hotels Group

Michael St-Laurent, Director of IT Gemstone Hotels & Resorts

Tony DelMastro, Chief Technology Officer Loews Hotels

Carol Beggs, VP of Technology Sonesta Collection

Darrin Pinkham, VP of Information Technology Benchmark Hospitality

Jim Bina Director of IT Rosen Hotels & Resorts

James Lingle VP of Technology Sage Hospitality

Why So Many Hospitality Industry Executives Attend Hospitality Upgrade's CIO Summit Every Year

The Liv & Liz Show

Show#6

LL#5

LL#4

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LL#3

LL#2

LL#1

Featured Videos

The CIO Summit - 2021

The Executive Vendor Summit 2022 / HU@30 Celebration

Who is Hospitality Upgrade?

HITEC Toronto 2023

Vendor Talks

The HU High Five

The HU 3Q

Featured

Industry Events

Product Videos

Interviews with Rich

HU-inars

Interviews with Contributors

Cio Speaks

The Liv & Liz Show

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