⚠ We would appreciate if you would disable your ad blocker when visiting our site! ⚠
Print This Page

A group of people on a Seattle dinner cruise


Housing Reservations Deadline – August 24, 2021
Send Arrival Transportation Booking Info by Deadline – August 13, 2021
Attendance Cancellation Deadline – August 24, 2021


Questions & Answers

Answer: The CIO Summit is an invitation only event. To receive an invitation, you must hold the title of CIO of direct technology activities at a major hotel, casino, cruise line, management or timeshare company. If you received an invitation and CANNOT attend, you may NOT send someone else. Our invitation list includes the Who’s Who of the industry. Although we want the Summit to thrive and grow, we will never compromise quality for quantity. Unprecedented peer-to-peer networking has proven to be an integral part of the conference.

Second Attendee for Brands: Due to the continued growth of the management companies attending the CIO Summit, brands are allowed to have a second representative – VP level or higher – join their CIO.
If you would like to qualify for an invitation to the Summit or have any questions regarding a second brand representative, please contact Hospitality Upgrade President/Publisher Richard Siegel at rich@hospitalityupgrade.com.


Question: ATTENDANCE AND REGISTRATION: How much does it cost?

There is no registration fee to attend the Summit. Attendees are only responsible for air transportation and accommodations. All other costs are covered by our sponsors including: registration fees, receptions, meals, offsite events, pre-conference outing fees, airport arrival transfers and private shuttle service at the conference’s conclusion.


Question: ATTENDANCE AND REGISTRATION: Is there a spouse/guest program?
Answer: Yes! If you are bringing a spouse/significant other to the 2021 CIO Summit, please register him/her through your conference registration link or email Ann Carpenter at ann@hospitalityupgrade.com to register a spouse/significant other after registration deadline. Spouses can attend the cocktail and dinner events on Wednesday and Thursday evenings for a fee of $160 USD each. This fee will be included on your hotel bill. We will also include your spouse/significant other in your airport transportation to and from Hartsfield-Jackson Atlanta International Airport (ATL) at no charge.
Question: ATTENDANCE AND REGISTRATION: What is the cancellation policy?

Room reservation cancellations: All reservations must be guaranteed with a credit card. This card will be charged in the event of a cancellation, no-show or deposit when warranted.  Group rates are subject to availability. Hotel cancellation policy requires guests to cancel by 4 pm local time 24 hours before arrival to avoid a penalty fee of 1 nights' room and tax.

Conference attendance cancellations. Please notify Event Coordinator Ann Carpenter of an attendance cancellation before Tuesday, August 24 so we can plan accordingly. Our meals and events are assigned seating and arrangements must be made for your absence. Call, text or email ann@hospitalityupgrade.com.


Question: DRESS: What is the conference dress?

Average September weather in Atlanta is a high of 83 and a low of 65. Dress for the entire conference is casual.


Question: SOCIAL ACTIVITIES: Will there be plenty of opportunities to network?

The Summit offers CIOs a rare combination of networking, social events and program. Attendees are free to form critical relationships with their peers in a relaxed environment. There will be plenty of opportunities to meet your peers, whether it is at the sit-down dinners or interactive sessions (where we specifically circulate you to have an opportunity to mingle with all attendees) at the cocktail receptions, during the icebreakers and networking activities or during the pre-conference activities. Seating is assigned at each of our events to encourage interaction.

Question: SPONSORSHIPS: Just how many sponsors are we talking about?

The CIO Summit is not a commercial endeavor, but a high-level meeting for CIOs from around the world. There are a limited number of sponsorships and we do not allow any formal sponsor presentations or sales pitches. We do allow sponsors to briefly welcome the attendees to the Summit and join us at conference events and functions. Again, this will not be a sales conference, but a closed-door conference for CIOs to discuss the issues at hand without interruption or unsolicited information.


Question: TRANSPORTATION: How do I book a free arrival limo transfer?
Answer: Hospitality Upgrade will be offering complimentary black car transfers from Hartsfield–Jackson Atlanta International Airport to the Loews Atlanta hotel. To take advantage of this service, please click here to email your itinerary (arrival date, flight number, airline, arrival time and your cell number in case the driver needs to locate you) to Event Coordinator Ann Carpenter by August 13th. Estimated travel time from the hotel to the airport is 20 minutes.



Question: ADDITIONAL QUESTIONS or assistance needed?

For preconference or on-site questions please contact Event Coordinator Ann Carpenter by email or text.

Thanks To Our 2021 Sponsors

    HFTP Logo

  • Blueprint RF
  • Edge logo
  • Go Moment logo
  • Infor logo
  • Post logo
  • Sabre logo
  • logo

want to read more articles like this?

want to read more articles like this?

Sign up to receive our twice-a-month Watercooler and Siegel Sez Newsletters and never miss another article or news story.