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The 18th Annual Executive Vendor Summit -

The 2023 agenda will include many popular sessions of previous events. This year’s CIO panel and a few of the programs will be announced soon. Please check back for more updates.

Interactive attendee-driven session content focuses on four key areas:
~Career/personal/leadership development
~Developing technology strategy as a platform for success
~The business impact of technology
~Private exposés into specific technology disciplines

Tuesday, March 28, 2023

6:30 PM - 8:30 PM

Join us for an informal pre-conference kickoff dinner at Ernst Cafe!

Just a short walk from the hotel, Ernst Cafe serves up the hearty local fare and drinks to match that have earned a notable reputation. Join us at this Waterhouse District restaurant to encounter the Big Easy like you never have before. The HU & HFTP team will have a few tables reserved, so stop on by! Thank you to HFTP for sponsoring this dinner. 
600 South Peters Street, New Orleans, LA 70130
Ernst Cafe



Wednesday, March 29, 2023

10:00 AM - 11:30 AM

Registration Open  Parish Hall Optional
10:45 AM - 3:00 PM

Louisiana Airboat Swamp Excursion Tour

Experience the BEST Swamp Tour in New Orleans!
Airboat tours are an exhilarating adventure that consists of part tour and part airboat ride. You will experience the best of both; and educational swamp tour and a high-speed airboat ride. It is a unique experience!

Please arrive to the lobby at 10:45 AM to pick up your boxed lunch. The tour will depart the hotel at 11:00am sharp. The dock is 45 minutes away so anyone in the group will want to take the shuttle.
  • Limited space available
  • Advanced registration required
  • Additional fee required

5:00 PM - 6:00 PM

Registration Open –  Parish Hall

6:00 PM - 6:30 PM

First-Timer Attendee Reception  Piazza D'Italia

*This reception will take place outside on cobble stone floor, we recommend comfortable shoes - no high heels.

6:30 PM - 7:00 PM

All Attendee Welcome Reception – Piazza D'Italia

*This reception will take place outside on cobble stone floor, we recommend comfortable shoes - no high heels.

6:45 PM

Icebreaker & Cocktail Reception - Piazza D'Italia

A Very Non-Traditional HU Icebreaker!

The Executive Vendor Sumit focuses on peer-to-peer interaction. It is important to us that you meet everyone, and we are very creative when it comes to networking. Join us for cocktails and Rich's infamous icebreaker. It can be silly, but we guarantee it is always fun. Please don't be late, you won't want to miss this. Dinner will begin immediately after the icebreaker.

7:00 PM - 9:00 PM

Welcome Dinner - Parish Hall


Thursday, March 30, 2023

6:00 AM - 7:00 AM

Yoga for all! Room: Beauregard (9th Floor)
Join us for a morning of stretching and meditating guided by a local Yoga Instructor. The Thursday morning class is open to everyone from someone who has never touched a yoga mat to the most experienced of yogis.
7:30 AM - 8:30 AM

Registration Open  Parish Hall
7:30 AM - 8:15 AM

BREAKFAST  Parish Hall

8:30 AM - 8:35 AM

EVS Summit Welcome – Rich Siegel, Hospitality Upgrade President Optional
8:45 AM - 9:35 AM

Educational Session #1 – Operating in the Age of Digital Disruption  Louisiana Ballroom

The hotel industry didn’t need a pandemic when they were already battling epic changes borne from a rapidly expanding digital marketplace. Retailers, bankers and newspapers have all been turned upside down by it; how will hotels manage? The implications are important to understand for hotels operating in a world where consumers are beholden to the likes of Google, Facebook, Amazon, and Airbnb. Then along comes ChatGPT. Recovering from the pandemic brought its own challenges, but it also revealed many opportunities for hotels. How can hotels take advantage of the disruption over the next 1-3 years? Will the approach to customer acquisition change and how will the industry measure its success?  Data will be shared on hotel performance pre- and post-COVID along with a forecast for 2023 and expectations of how the hotel industry will evolve over the next 5-10 years. 

Speaker – Cindy E Green, CEO and Co-Founder, Kalibri Labs

9:35 AM - 10:00 AM

MORNING BREAK Parish Hall Optional
10:00 AM - 10:50 AM

Educational Session #2 – Everyone is Always for Sale! – Louisiana Ballroom

Is everyone always for sale? Of course they are! Having lived through being the acquired to becoming the acquirer, Matt Goche will share first-hand experiences from the two sides of the acquisition situation.  He will share what companies look for in an acquisition, how to set up a business to be acquired and what it takes for a company to go from business attraction to company alignment to acquisition. 

Speaker – Matt Goche, CEO, Uniguest

10:55 AM - 11:45 AM

Educational Session #3  Legal Counsel  Louisiana Ballroom

Who doesn't love free legal advice? Submit your legal questions to HU prior to the summit and the legal counsel from Foster Garvey will provide some answers to real-life challenges during the interative EVS session.
Speaker Erin Snodgrass, Foster Garvey
11:50 AM - 12:05 PM

Educational Mini-Session #4  Mitigating Risk in Emergency Situations  Louisiana Ballroom

Disaster recovery and a reliable  communication channel to support your team and customers can’t be overstated during an emergency situation.  Tony Espinoza and his company CallTek know a little bit about traversing challenging times. Drawing upon his personal experiences during COVID-19 and then the recent and devastating Typhoon that hit the Philippines, Tony will open the floor for some interesting conversations about how to prepare for an unexpected disaster.

Speaker – Tony Espinoza, CEO, CallTek, Inc.
12:05 PM - 1:00 PM

LUNCH – Parish Hall
1:00 PM - 2:10 PM

Education Session #5  Are you there, Nessie? It’s me, AI…  –  Louisiana Ballroom

Who could have foreseen that the Loch Ness monster and modern technology like OpenAI's ChatGPT and Meta VR would have something in common? They are both current headlines, shrouded in rumors and myths, making the truth of what they are really difficult to discover. This session will seek to put some of the technology myths and rumors to rest (sorry Nessie!), focusing on the practical application of these new technologies to travel.

Speaker – David Chestler, President, PROVision Partners

2:15 PM - 2:40 PM

Educational Mini-Session #6 - Attendee-led Mini Session - A View From the Global Perspective   Louisiana Ballroom

Anecdotal experiences of one company’s leap into action to care and provide safety for their employees during the Ukraine invasion.

Speaker - Andrew Sanders, DataArt
2:40 PM - 3:20 PM

Surprise Activity -  Louisiana Ballroom Optional
3:25 PM - 3:45 PM

Group Photo - DO NOT MISS! Location: Piazza D'Italia

3:30 PM - 4:00 PM

NETWORKING SNACK BREAK - Parrish Hall Optional
4:00 PM - 5:15 PM

Round Table/Summit Sound Off:  Parish Hall

There were the obvious challenges but what situations did you encounter that totally surprised you? Good or bad? How many approached you trying to acquire your company? How did you deal with interacting with your customers who were struggling? Any regrets? Positive stories to share? The EVS Roundtable is usually the highlight of the summit and with everyone having experienced a year that we never thought was possible there will be many stories to share.

Moderator - Rich Siegel
6:00 PM - 9:30 PM

EVS Dinner Activity   Creole Queen
Meet in the hotel lobby at 5:45 pm

Enjoy dinner and a 2-hour cruise down the Mississippi River on the Creole Queen, an authentic paddlewheeler that takes guests on day and night cruises for a totally different view of the Crescent City. 

Creole Queen paddleboat


Friday, March 31, 2023

8:00 AM - 8:45 AM

Breakfast: Louisiana Ballroom Optional
9:00 AM - 10:45 AM

Annual Customer Insights Onstage/CIO Panel  Parish Hall

The always popular CIO panel is where we end our EVS experience with a few tech leaders from hotel companies who will share where they are focusing technology and investment this year. Our CIOs from Aimbridge, Choice, Highgate, Loews and Virgin Hotels will be joining us. It is always a very interactive session that is more about the state of the industry than the typical hotel tech leaders' session.

2023 CIO PANEL: Keryn McNamara, Aimbridge Hospitality; Brian Kirkland, Choice; Richard Tudgay, Highgate Hotels; Dan Kornick, Loews Hotels & Co.; and Wendy Mertz, Virgin Hotels
11:00 AM

That's a Wrap! 

Thanks for Attending the 2023 EVS Vendor Summit! EVS attendees will be able to use an exclusive Lyft coupon code to take a Lyft to the airport.
 The code will be active from 9:00 AM – 3:00 PM on Friday, March 31, 2023.
Hospitality Upgrade will cover trips up to $30.00 USD*.

*If the fare exceeds $30.00 USD, the remainder will be charged to the card on your Lyft profile.

Thank you to our 2023 Sponsors:

    CallTek logo

  • logo

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