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The 16th annual Executive Vendor Summit will be in Nashville, TN, June 9-11, 2021. See Registration Link Below.


The 2021 agenda will include many popular sessions of previous events, including the CIO panel and a special industry association CEO panel. This year’s CIO panel includes Dan Kornick with Loews Hotels & Co., Cameron Hammond with Hyatt, Scott Strickland with Wyndham Hotels and Resorts, Andrew Arthurs of Aimbridge Hospitality, Richard Tudgay of Highgate and Yvette Vincent of Marriott. The association panel will include Mike Blake with HTNG, Bob Gilbert with HSMAI and Frank Wolfe with HFTP.


Interactive attendee-driven session content focuses on four key areas:
~Career/personal/leadership development
~Developing technology strategy as a platform for success
~The business impact of technology
~Private exposés into specific technology disciplines




Wednesday, June 9, 2021

1:00 PM - 3:00 PM

Registration Open – Symphony Foyer

 

Optional
5:30 PM - 6:30 PM

Registration Open – Symphony Foyer Optional
6:00 PM - 7:00 PM

First-Time Attendee Reception - Green Room and Patio Optional
6:30 PM - 7:00 PM

Icebreaker & Reception - Green Room and Patio
A Very Non-Traditional HU Icebreaker  


 

Optional
7:00 PM - 9:00 PM

Welcome Dinner – Starstruck Gallery
Optional
9:00 PM - 11:00 PM

For those who want to do a little Late Night Networking
Mason's (in the lobby) is the place to be!
 

Optional


Thursday, June 10, 2021

6:00 AM - 7:00 AM

Early morning self-guided run - Meet in Lobby (Complimentary)
Runs will be catered to the participants' speeds and interests.
Optional
7:30 AM - 8:30 AM

Registration Open - Symphony Foyer
Optional
7:30 AM - 8:15 AM

BREAKFAST - Symphony I

Optional
8:30 AM - 8:40 AM

Summit Welcome – Symphony II & III
Welcome from Rich

Optional
8:45 AM - 9:50 AM

A Shot in the Arm: The Outlook of the U.S. Hotel Industry – Symphony II & III

After the single worst year in the industry green shoots are now abound.  Jan will discuss where the recovery is visible and where it is lagging and discuss the STR forecast for this and the coming years.

There will be ample time for Q/A.  Jan has read Hospitality Upgrade since he was a freshman at Cornell and Rich published on that terrible, but memorable, yellow paper.  He was a teaching assistant for Dick Moore and a summer intern for Sherry Marek and John Cahill in the olden days. He knows that the original Fidelio database was called “fstamm”.  He does not own a racehorse.

Speaker - Jan Freitag, STR
 

Optional
9:55 AM - 10:10 AM

The CallTek Mini-session – Symphony II & III

Tony Espinoza, CEO of CallTek, will discuss how to quickly and easily scale your team for a new project or client. After a year of uncertainly, hiring qualified professionals can present challenges as the industry continues to react. For more than 15 years, CallTek’s team of white label technicians have been the secret advantage hospitality technology suppliers have relied upon to support the industry’s leading brands.  White label technicians can offer additional support in a variety of area’s including network operations, field service, engineering, customer experience, remote technology, customer service and contact center operations. 

Speaker – Tony Espinoza, Co-founder, CallTek, Inc.

Optional
10:15 AM - 10:30 AM

Break Optional
10:30 AM - 11:25 AM

Legal & Privacy

Greg Duff founded and chairs Foster Garvey's national Hospitality, Travel & Tourism group. His practice largely focuses on operations - oriented matters faced by hospitality industry members, including sales and marketing, distribution and e-commerce, procurement and technology. Greg also serves as counsel and legal advisor to many of the hospitality industry's associations and trade groups, including AH&LA, HFTP and HSMAI.
 
Speaker – Greg Duff, Principal, Foster Garvey PC

Optional
11:25 PM - 11:40 AM

Mini session – How Real is the Ransomware Threat to Hospitality?

Hackers have turned to Ransomware as a new revenue source, made infinitely easier through the willingness of reputable banks (Wells Fargo), payment services (PayPal) and numerous merchants to manage and/or accept untraceable currencies such as Bitcoin. We will discuss and debate the Ransomware threat as it relates to hospitality, and any remediation activities that the audience may be contemplating, planning, or actively deploying. With the technology world moving to the Cloud versus on-premise or hosted servers, a malicious network disruption has the potential to be catastrophic to the hotels and vendors that rely on the systems that may be affected.  

Speaker – Mike Schmitt, CEO, Clairvoyix
Optional
11:45 AM - 12:55 PM

LUNCH –  Symphony I
Optional
1:00 PM - 2:10 PM

Associations Are the Glue -- A CEO panel – Symphony II & III
                                          
Associations are an important part of every industry and they bring so many facets together. One might call them the industry glue. It has been a challenging year for hoteliers and vendors and with the associations often being the voices of many of them, what has their year been like? More importantly, what lies ahead? Are all systems go moving forward?  
            
Moderator - Rich Siegel

Panelist: Bob Gilbert, HSMAI; Mike Blake, HTNG; and Frank Wolfe, HFTP

Optional
2:15 PM - 3:05 PM

Investor View of the World -- Serent Capital – Symphony II & III

Dexter Hopen, Principal with Serent Capital, will speak about the thought processes he and his team use to identify markets of opportunity in travel and hospitality technology, evaluate firms in those markets and finally determine whether or not to invest.
       
Speaker - Dexter Hopen, Principal, Serent Capital 
 

Optional
3:05 PM - 3:20 PM

SURPRISE! Optional
3:25 PM - 3:45 PM

GROUP PHOTO


Optional
3:50 PM - 5:15PM

Round Table/Summit Sound Off: You think you had a rough year? What about the person sitting next to you? - Symphony I
 
There were the obvious challenges but what situations did you encounter that totally surprised you? Good or bad? How many approached you trying to acquire your company? How did you deal with interacting with your customers who were struggling? Any regrets? Positive stories to share? The EVS Roundtable is usually the highlight of the summit and with everyone having experienced a year that we never thought was possible there will be many stories to share. Nobody gets a roundtable going like John Burns and this will be one that will long be remembered!   Submit your roundtable topic ideas at the registration table when picking up your attendee badge.

Moderator - John Burns, President, Hospitality Technology Consulting

Optional
6:30 PM - 7:00 PM

Reception – Symphony Foyer Optional
7:00 PM - 9:00 PM

Dinner Event – Symphony II & III Optional
9:00 PM - 11:00 PM

For those who want to do a little Late Night Networking -
Mason's (in the lobby) is the place to be!
 
Optional


Friday, June 11, 2021

6:00 AM - 7:00 AM

Early morning self-guided run - Meet in Lobby (Complimentary)
Runs will be catered to the participants' speeds and interests.
Optional
8:00 AM - 8:45 AM

BREAKFAST – Symphony II & III
Optional
9:00 AM - 10:45 AM

Annual Customer Insights Onstage: State of the Industry - Symphony I
                                          
Our Friday morning session, which has always been a panel of technology leaders, will be a bit different this year. We are going to follow the roundtable trend that is so popular at our summits. With everyone seated in a circle and the CIOs from Marriott, Hyatt, Loews, Wyndham, Aimbridge and Highgate joining us, it will be a very interactive session that is more about the state of the industry than the typical hotel tech leaders' session that we have done in the past. It's the year to try new things. 

CIO PANEL: Cameron Hammond, Hyatt; Dan Kornick, Loews Hotels & Co.; Scott Strickland, Wyndham Hotels & Resorts; Andrew Arthurs, Aimbridge Hospitality; Richard Tudgay, Highgate; Yvette Vincent, Marriott

Optional
11:00 AM

That's a Wrap!
 
Thanks for Attending the 2021 EVS Vendor Summit! In order to better accommodate departure schedules and give attendees a bit more flexibility when booking flights, this year Hospitality Upgrade is testing something new, LYFT! EVS attendees will be able to use an exclusive Lyft coupon code to take a Lyft to the Nashville International Airport (BNA).

The code will be active from 9:00 AM – 3:30 PM on Friday, June 11th.
Hospitality Upgrade will cover trips up to $30.00 USD*.

If you already have the Lyft app, simply enter EXECUTIVE21 in the REWARDS section of the Lyft app. Once the code is accepted, it will appear in the 'Rewards' tab and you will be able to see the details of the code, such as time restrictions, location restrictions, how many times it can be used, and how much credit you have left.

If you do not have the Lyft app, please download the Lyft app on your phone from the Apple app store or Google Play store. Or use this link to download the Lyft app, (the EVS code will be automatically applied): https://www.lyft.com/i/EXECUTIVE21

*If the fare exceeds $30.00 USD, the remainder will be charged to the card on your Lyft profile.
Optional
Thank you to our 2021 Sponsor:

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