Everton Football Club Selects MICROS's 9700 Hospitality Management System for Goodison Park Stadium's Food and Beverage Outlets

  • Oracle Hospitality Hotel and Resort Solutions
  • 08.21.06
MICROS-Fidelio UK Ltd, a wholly owned subsidiary of MICROS Systems, Inc. and a leading provider of information technology solutions for the hospitality and retail industries, has partnered with Everton Football Club to implement the MICROS 9700 Hospitality Management System (HMS) throughout all of the hospitality facilities in the Goodison Park Stadium.

The fully integrated MICROS 9700 HMS solution will allow Everton to control all stock, menu items and reporting from one centrally managed system.  The requirement to implement a solution with stand-alone resilience was easily met by the MICROS 9700 HMS, and will significantly improve customer service levels throughout the stadium.
MICROS Materials Control will track and manage inventory levels throughout all food and beverage outlets, utilizing handheld technology to increase speed and efficiency, resulting in improved cost of sales and better profit margins.
Everton's specific requirement for real-time, Web-based reporting, which allows the premiership ground to make critical business decisions quickly, is being made possible by the implementation of MICROS's mymicros.net business intelligence portal.  Accessed via a Web browser, the mymicros.net content rich Internet portal includes access to hosted applications for point-of-sale, back-office, data warehousing, business intelligence and other business applications and content, creating the next generation model of stadium enterprise systems.
"We required a hospitality management solution that is proven within the stadium marketplace and we gained great confidence from MICROS's recent stadium deals throughout the world," said Mike Cheston, company secretary, Everton Football Club. "It was also imperative to us to select a superior hardware solution and we get that with the MICROS Workstation 4."
Built on the robust Microsoft Windows CE .NET platform, the MICROS Workstation 4 is capable of stand-alone operations and the open system design allows inter-operability with Windows compatible applications and EPOS peripherals.
"We are delighted to be partnering with Everton at its Goodison Park Stadium," said managing director of MICROS-Fidelio UK Ltd, Frank Ward.  "By implementing a totally integrated enterprise solution, we will aid Everton in maximizing efficiency of its hospitality sales and improving the overall visitor experience."

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