Increasing Online Revenue is Focus of NORTHWIND Maestro’s 2008 Users’ Conference

  • Maestro PMS
  • 08.23.07
NORTHWIND - Maestro PMS, provider of Maestro Enterprise Property Management hotel software and reservation software solutions for hospitality, announced that its 2008 users’ conference titled, “Guest Connections,” will focus on enabling operators to leverage Maestro technology to boost revenue from online channels and increase productivity.

The conference will be held April 29 – May 2, 2008 at Vintage Hotels’ historic Pillar and Post in Niagara-on-The-Lake on the shores of Lake Ontario, Canada, and will include an operational site visit of the four-diamond host hotel currently using Maestro multiproperty on a single database to optimize their property management and guests’ experience.

Warren Dehan, NORTHWIND - Maestro PMS’ president of U.S. operations, said, “Many of the educational programs at our upcoming users’ conference are a direct response to our clients who asked to learn how to generate more revenue from the Internet by utilizing Maestro’s new two-way Web Connection modules.  With more than 19 modules, Maestro is the most comprehensive hospitality automation platform in the industry.” 
Dehan said that NORTHWIND Maestro will provide five days of interactive class sessions, private booking sessions and networking opportunities that will enable users to gain the maximum benefit from their Maestro solutions and advance their industry knowledge.  NORTHWIND will open its 2008 conference by providing attendees with their choice of a golf outing or a relaxing session at the spa, followed by a welcome reception that evening.
The conference will offer numerous professional training sessions to instruct attendees in methods for optimizing online revenue and developing marketing strategies across all sales channels.  Workshops will include how to enable guests to build and change their packages online; tactics to increase the effectiveness of their Maestro marketing tools; how to streamline their group booking process over the Web, as well as sessions on multiproperty considerations, spa services, retail POS, condo and timeshare operations, sales and catering, yield features and more.  Each session is designed to give users the tools and resources they need to utilize every aspect of their Maestro system, whether they represent a single independent property or a hotel chain. 
 “Our 2008 Users’ Conference is NORTHWIND’s way of adding value for clients by providing ways to increase system knowledge, build new skills and leverage Maestro value-added client services to improve business,” said Dehan.

Who Should Attend
The 2008 Users’ Conference is tailored for all NORTHWIND Maestro clients whether they are in property operations or at the ownership level. Attendees will learn first-hand how to leverage Maestro solutions to enhance guest satisfaction and increase overall profitability. The training sessions are structured to deliver the maximum benefit to hospitality professionals who want to apply technology more effectively in their businesses and exchange ideas with peers.

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