Twin River Selects MICROS 9700 Hospitality Management Solution

  • Oracle Hospitality Food and Beverage Solutions
  • 10.16.07
MICROS Systems, Inc., a leading provider of information technology solutions for the hospitality and retail industries, announced that Twin River, a $220 million world-class gaming, dining and entertainment venue in Lincoln, R.I., has selected MICROS 9700 HMS, mymicros.net and iCare as its technology foundation.

In seeking the insurance of a large-scale, high volume, and proven system, Twin River opted for 140 new MICROS 9700 terminals to address its needs.

"MICROS 9700 provides us with tools that will enhance our operations, such as its efficient reporting features and easy to manage gift card program, which in turn enhances the experience of our guests," said Jason Gittle, director of IT, Twin River. 
 
The mymicros.net Enterprise Reporting solution offers a content-rich internal portal, giving Twin River management access to hosted applications for point of sale, back office, data warehousing, business intelligence and other business applications.  Built into the mymicros.net solution, iCare provides the facility a simple way to set up and manage gift cards and point-based loyalty programs.

"We value MICROS as the leader in hospitality technology, and are impressed with its portfolio of proven products designed to provide efficient, flexible, and adaptable solutions for large casino environments," Gittle said.  "In partnering with MICROS as our sole POS provider, we've fulfilled our need for a single, enterprise solution that is capable of growing with our organization and is also compliant with the latest credit card security requirements."

"We welcome Twin River to MICROS's consistently growing list of clients in the casino market," said Jenny Kurdle, executive vice president, leisure and entertainment business unit for MICROS Systems, Inc.  "This project demonstrates how our flexible and scalable products are capable of being fully integrated into a single enterprise solution.  We look forward to our partnership with Twin River and the addition of other MICROS products such as guest connection and OPERA Sales and Catering which will complete the enterprise solution."




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