Royal River Casino & Hotel Selects Agilysys for Point-of-Sale Solution

  • Agilysys (PMS and other solutions)
  • 11.12.07
Agilysys, Inc., a leading provider of innovative IT solutions, including especifically-designed hospitality industry solutions, announced that Royal River Casino & Hotel in Flandreau, S.D. has selected the InfoGenesis POS(tm) system by Agilysys.

Royal River installed the system, along with 10 terminals, to streamline operations and enhance guest service at the 120-room property, which is owned and operated by the Flandreau Santee Sioux Tribe.

The InfoGenesis POS system is a flexible, robust and enterprise-ready point-of-sale software system that combines powerful reporting and configuration capabilities with an easy-to use touch-screen terminal application, enabling front office staff to provide more efficient service and reduce potential losses. Features of the system include: sorting and grouping options that enable staff to locate information quickly and easily; real-time reporting capabilities that enable properties to create customized reports and review guest spending
patterns; organizational controls that allow staff to track system and user events; and encryption tools that ensure guest data is safe and secure.

"The InfoGenesis POS system by Agilysys sets the standard for point-of-sale systems in the hospitality industry and offers the flexibility and reliability we need," said Bill Rolfs, manager of information technology at Royal River Casino & Hotel. "I am particularly impressed with the system's reporting features, which enable us to obtain operation-specific custom reports quickly and easily. I also like the 'big picture' of solutions Agilysys offers, including point-of-sale, inventory procurement and property management systems."
Royal River Casino & Hotel in Flandreau, S.D. offers 120 guest rooms, 17,000 square feet of gaming space, two restaurants, a gift shop, swimming pool, meeting facilities and a full-service RV park. The Royal Room, the property's 350-seat showroom, features live entertainment year-round.

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