The Rebel Bar Group Selects MICROS to Maximize Profitability Across 12 Sites in Ireland

  • Oracle Hospitality Hotel and Resort Solutions
  • 08.31.06
MICROS-Fidelio UK Ltd, a wholly owned subsidiary of MICROS Systems, Inc. and a leading provider of information technology solutions for the hospitality industry, has partnered with The Rebel Bar Group, to implement the MICROS Restaurant Enterprise Series (RES 3000), which includes MICROS 3700 Point-of-Sale (POS), Enterprise Management, and myinventory, in a project that will see the Cork-based bar group streamline its Irish operations.

The MICROS RES 3000 solution will replace the bar group's legacy, dependent till systems and will give the operator control over site-level databases for both electronic point of sale (EPOS) and back office applications.  By implementing this in conjunction with MICROS's, a content-rich Internet portal designed for the hospitality industry, The Rebel Bar Group can access real-time business critical data from a Web browser - any time and anywhere.  Also included in the overall solution is the myinventory application which enables the group to manage inventories across multiple locations, and is integrated within the browser-based portal.

The system will improve the quality of business intelligence provided to The Rebel Bar Group's management team, allowing it to make more informed decisions and assist when planning its overall strategy.  Previously installed systems were not integrated and therefore did not allow a one-stop 360-degree view of the business.  One of the deciding factors for the group when selecting MICROS was that the solution could be used over the Internet via a secured connection.

"We evaluated several offerings from various vendors before selecting the MICROS solution," said Ken Healy, director, The Rebel Bar Group.  "MICROS's ability to provide us with a completely integrated solution, and the fact that MICROS's capabilities are proven within the international hospitality industry, were key factors in our decision."

RES 3000 allows The Rebel Bar Group to control every element of its business at the touch of a button, making the establishment more productive overall.  By managing orders, prices, menu items and staff all in one application, the group can increase the effectiveness of seasonal or promotional changes.  The Rebel Bar Group will run the MICROS solution on the MICROS Workstation 4; a sleek and stylish piece of hardware, that is rugged enough to withstand the most demanding bar challenges like spilled drinks, heat and a steady stream of operator activity; its bright liquid crystal display and responsive touch screen make it easy to use in all conditions.

The portal allows restaurant and bar managers to create a "myPage" personalized dashboard for their operations; real-time reports on the business metrics of their choosing, continually available from the data warehouse via a secured Internet connection.  This capability allows management to monitor sales, promotions and labor, and make changes to the restaurant's products and prices from a Web browser anywhere, at any time.

"We are delighted to be partnering with The Rebel Bar Group in Ireland," said managing director of MICROS-Fidelio UK Ltd, Frank Ward.  "By implementing a completely integrated solution such as RES 3000, with enterprise management, and myinventory, The Rebel Bar Group will open up new business possibilities and improve overall customer service levels within all of its bars."

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