Wireless Pay @ Table Saves Money at Watermark on Kits Beach in Vancouver

  • SQUiRREL Systems
  • 01.24.08
Squirrel Systems, Global PaymentsTM and Ingenico announced the deployment of a wireless pay-at-the-table solution at Vancouver’s Watermark on Kits Beach.

Recently installed, this solution integrates payment processing through the Ingenico i7780 wireless handheld units on the Global Payments platform with the SquirrelOne point-of-sale system. 

The new facility includes a large dining room, a year-round patio and a beach-level concession stand. The concession stand operates at full tilt during the summer months, generating thousands of transactions daily and employing a staff mostly comprised of younger, part-time servers.  The clientele is also largely younger people, who favor debit as a payment method over cash or credit cards.  This customer trend makes this integration critical to Watermark.  General Manager Randy Newburg reported that the integrated debit payment solution is simple to learn and use, reduces keystrokes and eliminates keying errors. 

“This solution saves us money,” said Randy Newburg.  “The integration between SquirrelOne and the Ingenico wireless handheld unit eliminates any manual data entry and ensures that the correct amount is settled every time.  It is error-proof.”    

When a restaurant or concession stand guest is ready to settle, the server accesses the Squirrel guest check on the Ingenico unit.  The check total comes directly from the point-of-sale system, thus eliminating any opportunity for keying errors.  Processing is directly to the Global Payments network from the Ingenico unit, with the final payment acknowledgement sent back to Squirrel at the end of the transaction.  Partial and multiple payment methods are supported on the system.

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