IHG Owned and Managed Hotels Standardize on MICROS POS as Preferred Vendor Solution

  • Oracle Hospitality Food and Beverage Solutions
  • 02.08.08
MICROS Systems, Inc., a leading provider of information technology solutions for the hospitality and retail industries, is pleased to announce that IHG (Intercontinental Hotels Group), one of the world's largest hotel groups by number of rooms, has selected MICROS 9700 and 3700 point-of-sale (POS) systems as the preferred vendor solution for all of its owned and managed hotels.

IHG will also deploy mymicros.net, MICROS's web-based software suite. Installation of 30 corporate locations is targeted for April 2008. 

Part of IHG's growth strategy involves improving hotel efficiency and delivering consistent customer experiences. Standardizing on MICROS POS will support its requirement to meet these goals. The MICROS 9700 solution connects POS transactions, back office functions, and guest management capabilities, helping IHG to enhance operations management, increase employee productivity, and improve guest service. MICROS 3700 offers IHG a rugged, low-maintenance POS system with the flexibility to easily add workstations, properties, and applications.  In addition, mymicros.net provides IHG with valuable web access to business applications for POS, back office, data warehousing, and business intelligence.

"We are very pleased by the way MICROS has engineered its products to meet our critical business requirements through the MICROS 9700, 3700, and mymicros.net solution," stated Gustaaf Schrils, Vice President of Global Technology for IHG. "Most importantly, these products address the challenges we face with regards to meeting and maintaining standardized internal reporting requirements and upgrading  our legacy system environment to the necessary level for compliance with the Payment Card Industry (PCI) Data Security Standard. We also will receive a solution that enables us to not only view the entire IHG managed estate but to leverage increased benefits via the integration with MICROS's OPERA Property Management System."

"As a long-standing partner, MICROS is pleased to deliver a broad-based and multi-faceted solution to IHG for both MICROS POS and OPERA PMS," stated Jenny Kurdle, Executive Vice President, Leisure and Entertainment Business Unit for MICROS Systems, Inc. "The selection of MICROS POS by IHG, known for its advanced information technology infrastructure, for all of its owned and managed hotels validates MICROS as the preferred POS solution provider for today's global hotel organizations."

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