TravelCLICK Inc., a leading provider of hotel business process management (BPM) solutions, announced that AC Hotels, with 79 properties in Spain, Italy and Portugal, has again selected the TravelCLICK iHotelier central reservation system as its electronic distribution solution for Web reservations.
AC Hotels will continue to use TravelCLICK's award-winning booking engine for its Web connectivity to manage its electronic distribution activities locally and internationally.
"Since we implemented iHotelier in 2004, the system's ability to drive demand has helped power our unprecedented growth in Spain, Italy, and Portugal," says Antonio Catalan, President of AC Hotels.
TravelCLICK's European-based service delivery team offers a unique combination of hotel expertise and multilingual/multicultural support for cross-country operators. The service organization works with AC Hotels to understand its needs and to implement industry best practices throughout the hotel's tri-country service area.
TravelCLICK's booking engine provides a dynamic, user-driven shopping and booking environment, all on a single screen. Performance-rich FLASH technology enables inventory and rates to display in real time, creating a fully interactive shopping environment for online guests. Comprehensive graphic capabilities, multi-language support and dynamic packaging capabilities enhance the guest experience while promoting up selling of room types and amenities.
Along with Web reservations, the iHotelier CRS offers next-generation connectivity to the GDS, call center services, and onward distribution to major travel sites as well as integrated email marketing and customer relationship marketing tools.