NYC’s New Duane Street Hotel Selects Hotel Concepts’ IDPMS Property Management Solution

  • Itesso, an Amadeus Company
  • 02.29.08
Hotel Concepts, a leading global provider of property management/CRS technology and software solutions for the hospitality industry, today announced the successful implementation of their IDPMS software solution at the recently-opened Duane Street Hotel, located in the trendy TriBeCa area of New York City.

Hotel Concepts’ Integrated Distribution Property Management System (IDPMS) provides the Duane Street Hotel with a set of smart software tools to manage operations efficiently. The software also includes an interface with SynXis, as well as a full set of on property interface options and rate management tools, giving the property the competitive edge it needs in the challenging Manhattan market.

The 45-room, loft-style Duane Street Hotel, which debuted in Manhattan in late December, is owned and operated by Hersha Hospitality Trust (AMEX: HT). The new property is the first of three planned Hersha properties in the lifestyle boutique category. It represents Hersha’s fifth hotel in Manhattan and its tenth in metropolitan New York City. Hersha currently owns interests in 71 nationally franchised, premium full-service and limited service hotels, with a total of 9,128 rooms.

“Being directly involved in the decision making process for the Duane Street Hotel allowed me to choose the best technologies to meet the unique needs of the property,” said Jeffrey Stegman, general manager for the Duane Street Hotel. “Hotel Concepts’ IDPMS presented us with the most cost-effective, synergistic system available. We have also found their customer service and technical support to be extremely responsive, handling any questions we have had immediately.”

Bringing The Duane Street Hotel online continues a trend by Hotel Concepts of providing advanced technology and marketing tools to independent and boutique hotels in an increasingly competitive, chain-dominated market.     
“We know that the team at Hersha Hospitality had a choice of the myriad systems on the market today, unlike many branded properties, where the system is dictated by the chain. We are pleased that they chose our IDPMS with a SynXis interface as the best technology solution to meet the needs of The Duane Street Hotel,” stated Jason Cape, North American sales manager for Hotel Concepts. “As Hersha continues to expand their portfolio of boutique and independent hotels, we hope to build upon this success and provide them with all the tools necessary to continue their growth and success.”

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