Luxury Stoneleigh Hotel & Spa Opens with Maestro Suite to Centralize and Automate High-Touch Operations

  • Maestro PMS
  • 04.08.08
NORTHWIND-Maestro PMS, provider of the Maestro™ Enterprise Property Management Suite of hotel software and reservation management solutions for high touch single and multi-property operations, announced today The Stoneleigh Hotel & Spa in Dallas, Texas, operated by La Corsha Hospitality Group, opened March 3 with the full suite of Maestro property automation tools on one database to streamline total property operations.

Stoneleigh implemented Maestro PMS, Sales and Catering, Spa and Activity Management, Retail POS, Fine Dining POS, Yield Management, ResEze Web booking engine and Maestro Analytics Business Intelligence. 

“The Stoneleigh Hotel & Spa is a luxury hotel providing a new level of modern sophistication and service,” said John Langston, the property’s managing director.  “We installed the Maestro Property Management Suite throughout all areas of the property for the utmost in technology to support our guest service focus and to enable us to run the most efficient business possible.”   The 170-room Stoneleigh Hotel & Spa is rated 4.5 stars by Expedia and includes a full-service spa, restaurant and penthouses. 

“The La Corsha management team evaluated systems for several top companies before it selected NORTHWIND-Maestro,” said Langston.  “We wanted a single-platform system to provide a 360-degree view of each guest.  Maestro delivers the integrated total-property functionality the Stoneleigh needs.  It will be a valuable tool to support our goal of earning a 5-Star rating in the coming year.”  Langston said Maestro’s ResEze online booking engine enables The Stoneleigh to offer guests online reservation services that incorporate the latest yield management technology to optimize revenue across all reservation channels.  The Analytics module provides details for yield decisions including day of the week historical pace reporting as well as data for on-going and focused email marketing strategies.

Warren Dehan, NORTHWIND-Maestro PMS’ president of US operations, said, “The Stoneleigh Hotel & Spa is a perfect example of how successful operators are meeting the growing demand for luxury boutique hotels that deliver personalized guest service in elegant surroundings.  Since the Maestro customer relationship management tools in every module are linked to its integrated yield management system, operators can track each guest’s activities while optimizing revenue at every transaction point.” 

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