Merchant Link Gateway Gives Red Lion Confidence in Managing Customer Credit Card Payments

  • Merchant Link
  • 04.25.08
Merchant Link, a provider of enterprise payment and security solutions, recently completed the installation of its TransactionVault™ for lodging, network-hosted payment solution at 15 Red Lion Hotel locations.

Red Lion expects the solution to be installed at its more than 50 locations in the United States and Canada by the end of 2008.

David Barbieri, Red Lion Hotels Corporation CIO, said, "Merchant Link's gateway services are allowing us to focus on giving guests the very best experience, rather than managing all the issues related to credit card transactions and processing.

"When we began to shop around for a standard chain-wide solution, it became obvious very quickly that our answer was Merchant Link," he said. "Since partnering with the experts at Merchant Link, our check-in and check-out times have improved and we have increased confidence that the complexities associated with our credit card payments are well managed."

TransactionVault's advantages include:

  • A 100 percent hosted solution enabling the ability to install its gateway very quickly - without requiring the addition of new equipment or software
  • A focus on helping Red Lion Hotels with PCI compliance
  • Its superior financial backing
  • Requiring no expensive hardware or third-party software, TransactionVault for lodging provides a centrally managed network-hosted payments interface that allows users to quickly and securely run electronic transactions from property management systems (PMS) over the Internet. 

Christopher Justice, Merchant Link president, observed that Red Lion Hotels represents the very type of Merchant Link customer for which his company's products and services are best-suited.

"In the lodging, restaurant and retail sectors, where Merchant Link focuses its efforts, companies must be 100 percent customer driven," said Justice.  "Whether its transaction efficiency, customer security or PCI compliance, TransactionVault offers the ability to track customer spending habits but without compromising security and privacy."

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