innRoad™ on Forefront of SaaS Property Management System Growth

  • innRoad, Inc.
  • 06.18.08
innRoad™, a leading software as a service (SaaS) technology company featuring innCenterTM, one of the first fully featured, Web-based PMS solutions for the hospitality industry, announced that 70 properties around the globe have now implemented innCenter as their preferred property management system.

Two worldwide properties are among the latest to adopt this innovative technology solution: the Chelsea Pines Inn and the San Juan Beach Hotel.
The Chelsea Pines Inn, recently featured in The New York Times, is a 26-room, five-story walk-up row house in Manhattan that was built as a private home in the 1850s and began its life as a small hotel in the 1980s.
The building underwent a $500,000 renovation begun in 2007.
"Chelsea Pines Inn was dissatisfied with their previous SaaS PMS system,” said Murat Ozsu, president of innRoad. “What we were able to address for them was their need for quicker customer service responsiveness to their queries and the ability to customize functionality to fit their needs, which other systems couldn’t offer.”
Jay Lesiger, owner of Chelsea Pines, added that despite a less than positive experience with his last SaaS PMS system, “innCenter and innRoad’s staff convinced me that on-demand PMSs are the way to go. I just needed to find the right company to really listen and make sure our needs were being met.”
The San Juan Beach Hotel, located in the Condado area of Puerto Rico’s capital city, is a 95-room boutique-style beachfront resort facing the Atlantic Ocean and Condado Lagoon.
“Resorts require much more functionality because of the back office logistical demands and expectations of the guests,” said Ozsu. “Being able to demonstrate that innCenter is capable of handling those requirements is an extremely significant milestone.”
Gonzalo Gracia, managing partner of the San Juan Beach Hotel, expressed his satisfaction with innCenter stating, “Once I decided on a SaaS system, innCenter was the best choice. It has the most functionality, the cleanest interface, and is the most simple to set-up, use and maintain.”

innRoad will be demonstrating its innCenter PMS solution at booth No. 1947 at HITEC 2008 in Austin, Texas, from June 16 to June 18.

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