Great Wolf Resorts Implement EzRMS™ Internet Product Suite Across Entire Portfolio

  • Infor, Revenue Management
  • 06.23.08
Great Wolf Resorts, Inc.®, one of North America’s leading families of indoor waterpark resorts announced implementation of the EzRMS™ Internet Product Suite across their entire portfolio of resorts – interfacing to their existing OPERA V 4.0 PMS system.

Mr. Alan Genin, director of revenue management for Great Wolf Resorts, said, “We spent a lot of time evaluating the different revenue optimization products available and felt that the EzRMS™’ modules were the most dynamic and best fit for our business. After running a proof of concept at one of our resorts we have determined that not only is the system profitable, but the sales, support, and development teams are as responsive and accommodating as you will find in the industry.”

Mr. Phil Robart, director of sales and operations North America for EasyRMS, said, “We were certainly thrilled to learn from Al that Great Wolf Resorts were proceeding with the implementation of our suite of revenue management products across their entire portfolio of distinguished properties following a successful pilot at their Traverse City location. They really put our company to the test over a relatively short period of time to verify the viability of our product for their business model as well as our interface capabilities with their OPERA ORS and PMS platforms.

“In my opinion this project would not have been accomplished in the timeframe given had it not been for the support and leadership it received from everyone involved, and particularly Al and his team. We look forward to continuing our work with Great Wolf Resorts as we roll out EzRMS across their portfolio and to contributing to their financial success in the months ahead,” he said.

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