Deville Hotels Selects the Multiproperty OPERA Enterprise Solution and MICROS RES 4.0 for Entire Chain

  • Oracle Hospitality Food and Beverage Solutions
  • 08.13.08
MICROS Systems, Inc., a leading provider of information technology solutions for the hospitality and retail industries, announced that Deville Hotels has selected the OPERA Property Management System (PMS), OPERA Sales & Catering (S&C), OPERA Sales Force Automation (SFA) and OPERA Web Services Suite (OWS) for multiproperty deployment in its 10 hotels located in Brazil, as well as MICROS RES 4.0 for its point-of-sale needs for all hotel restaurants.

The OPERA Enterprise Solution will be hosted in Deville Hotels' headquarter office in Curitiba City, Brazil.  MICROS is implementing the entire hosted solution which is already in progress and will conclude in early 2009. 

Deville Hotels consists of two different brands, Deville and Deville Express, to serve the varying needs of its guests.  With the implementation of OPERA, Deville Hotels will have a centralized database of guest profiles, sales and catering contracts, and reservations, ensuring data integrity and an easy flow of information across its multiple properties and sales channels. 

"Deville Hotels conducted an extensive evaluation to identify the right technology partner to match its strategic vision and growth plans," said Jayme Canet Neto, president of Deville Hotels.  "We understand the need to deploy the right technology that will allow us to grow our chain, while continuing to provide a consistent experience for our guests.  We are very impressed with the centralized and truly integrated architecture of OPERA."

In addition, the centrally hosted architecture of the MICROS OPERA applications will eliminate the requirement for Deville Hotels to employ IT specialists at the property level.  And the implementation of the OPERA Web Services Suite will eliminate the distribution service transaction fee associated with Web reservations.

"We are honored that Deville Hotels has selected MICROS as its technology partner," said Bernard Jammet, president, MICROS-Fidelio, Latin America and Caribbean.  "MICROS provides Deville Hotels with a solution that will grow with the chain and MICROS's direct presence in Brazil will provide Deville Hotels the locally based partnership it desired."

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