Scandic Implements OPERA Enterprise Solution and Hosts in MICROS's Frankfurt Datacenter

  • Oracle Hospitality Food and Beverage Solutions
  • 08.14.08
MICROS Systems, Inc., a leading provider of information technology solutions for the hospitality industry, announced that the European hotel chain Scandic has selected the MICROS OPERA Enterprise Solution as its next generation central system solution.

The implementation will include the OPERA Reservation System (ORS), OPERA Customer Information System (OCIS) and OPERA Web Services Suite, all hosted in the MICROS datacenter located in Frankfurt, Germany.

Scandic, one of the largest hotel chains in the Nordic countries and one of Europe's leading hotel operators, has been a loyal customer of MICROS-Fidelio since 1993. With the implementation of the OPERA central solution, Scandic will more efficiently manage its reservations among the sales and distribution channels, the international travel agency community and the central reservation offices.  Scandic has also implemented the OPERA Web Services Suite to add a new Internet booking engine within the Scandic Web site that is seamlessly integrated to the OPERA Reservation System. With the OPERA Customer Information System, Scandic can centrally manage client profiles, membership programs and corporate contracts. The OPERA Enterprise Solution ensures Scandic a fully integrated technology solution from individual property level to the central system level.

"Since our acquisition in 2007 by EQT, Scandic has placed a heavy focus on making profitable growth the number one priority. There is a great deal of energy within Scandic that is ready to drive our new growth. Given our history with MICROS and its products, we are confident our continued and expanded partnership will help us achieve these goals," said Frank Fiskers, president and CEO of Scandic.

"After evaluation of numerous products and suppliers, we concluded that MICROS and its OPERA Enterprise Solution were the best fit for our corporate requirements.  We value MICROS's vast experience in the hospitality industry," said Ms. Pia Hofstedt, director IT at Scandic.

"We have enjoyed a strong partnership with Scandic over the years and we are honored to have that partnership grow.  Scandic is a very strong brand and we look forward to supporting its expansion," said Mr. Ari-Pekka Heiskala, vice president MICROS-Fidelio EAME/Nordic.

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