Thing5 Reaches New Milestone with 1,500 Clients

  • Cloud5 Communications
  • 09.03.08
Thing5, a leader in SIP trunking and hosted PBX for the hospitality industry, achieved its latest growth milestone with the completion of its 1,500th installation.

“The hotel industry has embraced this solution because it is a double play for them, with both significant cost savings and enhanced services,” commented Thing5 managing director, Bill Faxon. “Hoteliers are adopting our hosted PBX and eliminating large capital expenditures for legacy hardware and ongoing maintenance costs. In addition, they are able to modernize their telecommunications infrastructure and ultimately provide better guest service – which is exactly what all smart hoteliers are focused on.”

Thing5 clients take advantage of its fixed rate calling, reducing their monthly telecommunications expense immediately. Clients pay a fixed monthly rate, without having to over-subscribe or pay for excess services to support isolated, peak traffic periods. Properties use the major carrier of choice, and receive unlimited long distance and US domestic in-bound and out-bound calling. Thing5’s solution utilizes burstable IP trunking; this enables on-demand sharing of under-utilized trunk capacity. These advantages allow Thing5 clients to dramatically reduce their telecommunications costs, in most cases by 40-60%.

With Thing5’s solution, applications such as voice mail, automatic call distribution, audio conferencing, faxing and instant messaging are hosted in its geographically redundant data centers rather than by the hotelier clients, and delivered as managed Internet protocol (IP) services over the Web, helping to control setup and operational costs. Thing5’s web-based dashboard gives the property management complete control of their suite of Thing5 services via an intuitive and interactive interface.

Thing5 provides its hosted platform via a software-as-a-service (SaaS) model, supporting more than 300,000 phones and millions of calls per month. Thing5’s hosted solutions support load balancing of traffic and provide redundancy to strengthen business continuity. With Thing5, major hospitality chains and franchisees are able to outsource their provisioning, management and maintenance of voice and messaging needs to better serve their corporate end-users and guests.

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