Reports 21 Percent Increase in Revenue

  • Pegasus Solutions Inc.
  • 10.15.08
Utell Hotels & Resorts has reported a 21 percent increase in revenue to hotels from January to August 2008 on, the representation service’s consumer site offering more than 6,000 independent, boutique and small group hotels in 2,000 cities worldwide.

The site is also reporting average stays of 2.8 days, and an average increase of $15 per night in booking rates compared to 2007.

Countering downward economic trends, Utell has dedicated resources in 2008 to improving bookings for hotels featured on hotelbook, including the redesign of the home page, the introduction of dedicated city microsites, search engine optimization initiatives and increased affiliate marketing activities. Sharon Wimborne, director of ecommerce for Utell, said the latest growth results are encouraging for hotels represented on hotelbook.

“We’ve further developed hotelbook this year to enable the independent and boutique hotels represented to better reach the travelers globally who are seeking a unique and personalized experience,” said Wimborne. “The revenue results are evidence that our campaigns are delivering for both hotels and customers.”

With the site’s content and technology supported by Pegasus Solutions, hotelbook aims to sell the complete travel experience. In addition to rooms and special offers, the site offers comprehensive travel guides and award-winning podcasts. Key markets include the United States, United Kingdom and Canada.

Bookings by U.K. and U.S. travelers have reflected a preference for domestic destinations. Nearly half of U.K. travelers have booked domestic destinations like Manchester, Edinburgh and London; and 74 percent of U.S. customers have booked U.S. properties in destinations like New York, Washington, D.C. and Miami Beach. The data supports a trend towards vacations closer to home due to rising travel costs.

Additionally, U.K. travelers took greater advantage of hotelbook’s global reach, with New York, Washington and San Francisco consistent favorites. While the U.S. preference by U.K. travelers may be explained by the increase in U.S. inbound travel due to a weakened dollar, U.K. travelers also regularly booked Barcelona, Paris and Tokyo.

“In reviewing the booking trends for hotelbook, we’re pleased to see the hotels represented are attracting global business,” added Wimborne. “Travelers come to our site knowing we’ll offer the unique independent hotel experience they’re seeking, and hotels use our site to maximize limited resources in appealing to those travelers – worldwide.”

Related Articles
want to read more articles like this?

want to read more articles like this?

Sign up to receive our twice-a-month Watercooler and Siegel Sez Newsletters and never miss another article or news story.