SoftBrands Hospitality Appoints Elizabeth Homewood Vice President of Global Support

  • Infor
  • 10.24.08
SoftBrands, Inc., a global supplier of enterprise application software, announced that the company's hospitality business has selected Elizabeth Homewood to serve as vice president of global support.

In this role, Homewood is responsible for overseeing the hospitality support teams around the world and focusing on improving customer satisfaction, implementing best practices, and partnering with product development staff to identify functionality enhancements.

Homewood has more than 15 years of experience in the professional services and support services field. She has a proven ability to focus clearly on driving operational excellence globally, improving customer satisfaction, and managing process improvement initiatives to increase growth in both revenue and margin.

"Elizabeth has experience managing professional services and building strong support teams. That experience, combined with her expertise in organizing complex projects and defining project priorities, makes Elizabeth especially well suited to lead the global SoftBrands Hospitality support organization," said Jo Masters, senior vice president and general manager, SoftBrands Hospitality. "I have had the pleasure of working with Elizabeth and have always admired her drive and professionalism. Her dedication to providing excellent customer care is indicative of SoftBrands' commitment to quality service."

Homewood joined SoftBrands in March 2000 and held various management positions within the SoftBrands Manufacturing division before moving to her new role within SoftBrands Hospitality. Most recently, she served as director of global support for SoftBrands Manufacturing, where she played a significant role in implementing best practices and improving customer satisfaction. Previously, she was director of support for the Americas region of SoftBrands Manufacturing. Prior to that role, she was technical services manager for SoftBrands Manufacturing operations. Earlier in her career, Homewood worked as an independent technical consultant.

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