Guest-Tek Selected for Membership in Avaya DevConnect Program

  • GuestTek™
  • 11.17.08
Guest-Tek Interactive Entertainment Ltd., a world-class provider of broadband technology solutions to the hospitality industry, announced it has been selected by Avaya Inc., a leading global provider of business communications applications, systems and services, for membership in the Avaya DevConnect program.

Guest-Tek is the developer of OneViewTM Internet and OneViewTM Media, an application family that is a remotely monitored, fully integrated system that brings together all entertainment and communications services for a complete guest experience.  As a result, companies can set the pace for the in-room experience and expansion of the system with the introduction of new IP enabled devices and applications.

The Avaya DevConnect program promotes the development, compliance-testing and co-marketing of innovative third-party products that are compatible with standards-based Avaya solutions.  Member organizations have expertise in a broad range of technologies – including IP telephony, contact centers and mobility applications – helping companies extend the value of multivendor networks and transform voice into an intelligent business application that delivers true value to the bottom line. 

“Membership in Avaya’s developer community will help us build our business by serving customers more efficiently and effectively,” said Arnon Levy, CEO of Guest-Tek.  “By building on Avaya resources and working more closely with the company to deliver compliance-tested solutions to the market, we are able to reduce network complexity, improve security and reliability, and speed time to deployment so businesses can quickly realize a benefit to their bottom line.” 

The Avaya DevConnect program currently includes thousands of software and hardware developer companies, integrators, service providers and customers.  Members have created a broad array of innovative solutions tested for Avaya compliance, including natural language speech recognition applications, wireless services, specialized computer telephony integration and reporting capabilities, and applications tailored for specific vertical industries.

Through the DevConnect program, Avaya provides a number of tools and capabilities to member companies. One example is application enablement services (AES)—a set of application programming interfaces, protocols and Web services that makes it easier for developers to create Avaya-compatible networks, devices and applications.
 
“With the support of development partners like Guest-Tek, Avaya is able to help businesses operate more efficiently and effectively and stand out in a crowded marketplace,” said Eric Rossman, vice president, developer relations and technical alliances, Avaya.   “By embedding new intelligent communications capabilities into critical business processes, they can establish a competitive advantage, improve service to their clients and get more out of their network investment.”

As a member of the DevConnect program, companies have access to a wide range of support from Avaya, including technical resources and training.  There are three levels of membership – Registered, Gold and Platinum – each entailing progressive levels of marketing and sales involvement.  Free Registered membership is available to anyone interested in designing Avaya-compatible solutions.  Gold-level members and Platinum members must meet rigorous Avaya criteria for customer satisfaction, product support, business operations, marketing and sales.  Guest-Tek is a Gold member of the Avaya DevConnect program.




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