Symon Receives 2008 Product of the Year Award Presented by Customer Interaction Solutions Magazine

  • Symon
  • 01.21.09
Symon, a global provider of in-venue visual communications solutions announced that Symon InView has received a 2008 Product of the Year Award from Technology Marketing Corporation's (TMC®) Customer Interaction Solutions magazine, a leading publication covering CRM, call centers and teleservices since 1982.

"Symon InView is an easy-to-use client application that provides a comprehensive multimedia desktop display of real-time business information to both employees and managers," said Charles Ansley, president and CEO of Symon. "It is beneficial to many market segments because it is extremely flexible and customizable to fit most business needs. It includes interactive capability to access other URLs from within the application and a view from the system task bar."

Symon InView delivers right now, real-time metrics, status messages and pop-up alerts that can be used for crisis communications for contact center, employee communication, manufacturing, retail, hospitality and many other enterprise applications. The Symon InView desktop displays are created using Symon Design Studio, a software tool that allows the user to either select a template for presenting the information on the desktop or to create a custom look and feel.

"I am pleased to honor Symon for their hard work and accomplishments. Their commitment to quality and excellence benefit the contact center experience as well as ROI for the companies that use them," said Nadji Tehrani, executive group publisher and editor-in-chief of customer interaction solutions. "For 11 years, Customer Interaction Solutions magazine has recognized the companies which demonstrate excellence in technological advancement and application refinements."

The 11th Annual Product of the Year Award winners will be featured in the January 2009 issue of Customer Interaction Solutions magazine.




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