EZYield.com And SynXis® Announce Technology Partnership Program

  • EZYield
  • 04.24.09
EZYield.com, an originator of automated online channel management solutions for the worldwide hospitality industry, and SynXis®, the Sabre Holdings business that provides hotel distribution and Internet marketing services globally, announced their mutually beneficial Technology Partnership Program that focuses on customer engagement, implementation and support, development, standardization and communication.

“The Technology Partnership Program between EZYield.com and SynXis is a proactive approach to ensure that our mutual clients have access to best-of-breed technologies designed to work seamlessly and efficiently,” said Ed St. Onge, president of EZYield.com. “Most hotels have multiple technology vendors and this partnership is a symbiotic agreement to put our customer’s needs first and for both companies to work together towards that end.”

By developing a seamless two-way integration with EZYield.com’s channel management solution, the Technology Partner Program extends seamless technological integration between SynXis and EZYield.com to include joint development, service and support.

“Thanks to the advances in service-oriented architecture and XML services, SynXis provides very robust, inexpensive system integration for our customers,” said Lew Harasymiw, director of interface solutions for SynXis. “With the Technology Partner Program we can ensure our customers the highest level of collaboration between vendors.”

Additionally, the agreement provides an outline for customer engagement based on standard integrated processes and timelines; implementation and support for customer care and product management; current and future development of industry leading interface integrations; the standardization of diction and processes for simplicity; and communication guidelines for sales support, publicity and customer conference calls.

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