ResortSuite Launches Revolutionary Communications Tool, RS Ambassador

  • ResortSuite Inc.
  • 06.30.09
ResortSuite, a leading provider of integrated guest-centric hospitality management solutions, announced the launch of RS Ambassador at the recent HITEC in Anaheim, Calif.

RS Ambassador is a ground-breaking product designed from the ground up to provide rich, streamlined communications between ResortSuite and other hospitality software solutions. 

The biggest technical challenge facing the hospitality industry has been the lack of a standard way for line-of-business applications to interoperate richly, economically, efficiently and precisely. ResortSuite’s RS Ambassador is essentially the lingua franca of hospitality communications and provides ultimate connectivity between software systems.   ResortSuite has been recognized for its highly integrated modules and unique approach to guest-focused information management.  For the first time, it is opening up its platform to new integration possibilities for multivendor, full-service hotel and resort properties. 

RS Ambassador key features include:

  • Rich two-way API for inter-line of business applications
  • Advanced business process management (orchestration layer)
  • Modern, Web service-based architecture
  • Snap in existing industry standard interfaces (HTNG, OTA, MICROS)
  • Rich reporting, logging and status management
  • Enterprise call architecture: high performance, scalable, redundant, location independent

“We were thrilled to have the opportunity to officially introduce RS Ambassador at this year’s HITEC,” said Frank Pitsikalis, founder and CEO.  “The reaction to the product from some of the industry’s key players was extremely positive and we look forward to working with them and utilizing RS Ambassador to enhance their operation’s existing communications framework.”

ResortSuite is a sophisticated and fully integrated guest-centric hospitality management software solution developed specifically for hotels and resorts, boutique hotels, spas, clubs and leisure operations and their multifaceted business areas.  The ResortSuite solution is built on an Oracle database and includes the following specialized modules: PMS, spa, catering, food and beverage, golf, ski, club, retail, concierge and Web.  All modules oversee the areas of an operation in parallel but share common core capabilities, creating a customer-centric, integrated hospitality management solution. ResortSuite prides itself on delivering exceptional support and forging strong business relationships with its clients and partners and was awarded Hotelier Magazine’s 2005 Supplier of the Year Award. 

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