Four Leading Hotels Select Control4 To Personalize Guest Experience, Bolster Green Initiatives with Automation

  • Control4® Corporation
  • 07.02.09
Control4, a leader in affordable, IP-based home control and entertainment systems, has signed four leading hotels and resorts to its customer roster, allowing these properties to provide a personalized guest experience while maximizing their green initiatives in the process.

CityCenter Las Vegas, Montage Beverly Hills, Rosewood Sand Hill and Trump SoHo New York will use Control4 Suite Systems' automation technology, a complete door-to-drapes operating system and platform for the modern hotel room that allows guests to easily control lighting, room temperature, TVs, music, drapes and concierge services with a single remote.

"Consumers, who are increasingly tech-savvy, are looking for a unique guest experience when they visit hotels and resorts," said Bill Ablondi, director of home systems research for Parks Associates. "That's why it makes good business sense for the hospitality industry to consider incorporating not only entertainment system automation, but temperature and lighting controls within the guest experience."

Control4 entered the hospitality market in June 2008 with the release of its Suite Systems, a specialized version of its customer-proven home automation and control technology. In addition to providing one-remote
control for current hotel guests, the system can automatically put a room into unoccupied status, turning down or off the heating/cooling system, lights and other electronics.

"Given our current economic environment, conservation - financial, differentiating services and green/energy - is top of mind for hoteliers," said Will West, chief executive officer of Control4. "Control4 provides an efficient way to conserve resources and assist with green-related certification initiatives, by turning off air conditioning and lights in vacant rooms. And, we allow hotel owners to differentiate and personalize the guest experience, even enabling guests to pre-set their waking experience with custom music and lighting scenarios. The guest experience can be  personalized from checkin until checkout."

CityCenter Las Vegas, Montage Beverly Hills, Rosewood Sand Hill and Trump SoHo are installing Control4's customized automation solutions to transform the in-room experience, differentiating themselves by providing a personalized guest experience while conserving energy in the process.

CityCenter Las Vegas, opening in late 2009, is an unprecedented urban metropolis on 67 acres on the Las Vegas Strip. The development features ARIA, a stunning 4,004-room gaming resort; Mandarin Oriental Las Vegas; Vdara Hotel & Spa; Veer Towers; and The Harmon Hotel.

"When we enlisted the help of Control4 for ARIA, Mandarin Oriental and The Harmon Hotel, we envisioned developing a personalized automation experience for each guest staying in every room," said Scott Campbell, chief information officer for MGM MIRAGE. "When guests open the door to their rooms, the room basically welcomes them. The lights will gradually come on and the drapes will open to spectacular views of the city or mountains. Using one simple remote, guests can control lighting levels, room temperature, music, wake-up calls and more. Also, the Control4 Suite System solutions' green settings allow guests to voluntarily green their stay, selecting their preferences for light level, room temperature and the frequency of linen changes."

Montage Beverly Hills is a beautiful nine-story hotel in Beverly Hills' legendary Golden Triangle. The hotel, designed in the Spanish Colonial Revival Style, features more than 200 guest rooms, a 5,000-square foot ballroom, 20,000 square-foot spa, and a 70-person rooftop Conservatory Dining Room.

The Control4 implementation at Montage Beverly Hills includes lighting control, advanced temperature control, effortless entertainment and remote controlled privacy settings and green mode selection, all of which can be customized for each guest.

The newly opened Rosewood Sand Hill, located in California's Silicon Valley, melds the rich heritage of relaxed California Ranch architecture with fragrant gardens and stunning views of the Santa Cruz Mountains. Looking for effortless entertainment as well as energy savings, Rosewood Sand Hill turned to Control4 dealer Sean Toland. Together, they chose the Control4 Suite Systems for its ability to give guests one platform for controlling TV and video content, as well as automated room control. Using a single, hand-held remote and the Control4 onscreen high-definition user interface, guests can easily select TV stations, the integrated Tangerine Global for IPTV video on-demand content, music, as well as lights in the room.

Also, Control4 Suite Systems provides Rosewood Sand Hill's 125 rooms with an automatic energy conservation tool. Each guestroom features smart lighting that can automatically turn off all lights in the room upon guest
checkout. When a guest checks into a room, the lights can automatically go on, so the room is ready and welcoming for the new guest. In addition, hotel staff can set a maximum lighting threshold for guestrooms, dramatically reducing energy consumption without guests even noticing.

Trump SoHo New York, scheduled to open in fall 2009 in Downtown New York, will be one of SoHo's first ultra-luxury high-rise hotels. The dramatic 46-story, 391-room glass tower neighbors numerous art galleries and chic boutiques. Trump SoHo New York will offer such Trump Hotel Collection hallmarks as world-class dining, The Spa at Trump and the signature service of the Trump Attache. Trump SoHo has worked with Control4 to provide a complete door-to-drapes solution with centralized control for all televisions, lighting control and a specialized keypad to open, close and stop control of motorized draperies.

Control4 Suite Systems is a standards-based automation and entertainment control technology for hotel and resort owners, providing a complete door-to-drapes solution in a single platform. Operating as an IEEE standards-based automation system, the Control4 Suite Systems solution seamlessly interacts with hotel property management systems and networks, enabling communication between electronic devices from virtually any vendor, including drapery controls, minibar automation, security and access management, and more. Control4 solutions are based on Ethernet, Wi-Fi and ZigBee technology standards.

Control4 Suite Systems' Hospitality Dashboard is a Web-based application that can integrate with property management systems to deliver concierge-type services, as well as automate the guestroom, based on
check-in/check-out status. This product is also used to provision and manage guestrooms and alert technical systems to problems or low batteries in remotes. It can be implemented on-site or from a remote monitoring location.

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