PhoCusWright's Seven Major Trends Reshaping the U.S. Corporate Travel Landscape

  • PhoCusWright
  • 08.05.09
The economic downturn may be causing a significant contraction in business travel in 2009, but it is not the only trend reshaping corporate travel.

PhoCusWright's U.S. Corporate Travel Distribution Fourth Edition identifies seven key trends driving fundamental change across the corporate travel landscape. These seven forces are driving a realignment of resources and services among corporate travel programs and travel management companies (TMCs), and leaving almost no facet of travel management untouched.

"We have identified seven essential trends with the potential to shake corporate travel management to its core," said Susan Steinbrink, PhoCusWright's senior research and corporate market analyst. "Ranging from the environment to videoconferencing, supply chain management, mobile services and more, these trends are poised to impact the amount spent on travel, alter corporate purchasing priorities and touch every player in the corporate travel landscape, including suppliers, TMCs, technology providers, credit card companies and of course the corporate traveler."

The top seven trends affecting the U.S. business travel market through 2011 include:

  1. The 3Ps of Corporate Travel: Balancing the Triple Bottom Line
  2. Travel & Expense: Putting the "E" Cart Before the "T" Horse
  3. Business Travel Goes Retail: Supply Chain Management
  4. Traveler-centric vs. Trip-centric Buying
  5. Going Mobile
  6. Videoconferencing: Traveling Without the Trip
  7. SMEs Become Big Business

Read summaries of each of the top seven trends on PhoCusWright Connect.

The top seven trends are examined in rich detail in PhoCusWright's U.S. Corporate Travel Distribution Fourth Edition. This influential report measures the composition of the U.S. corporate travel market and shines a spotlight on fundamental shifts that will change the business travel landscape over the next three years. PhoCusWright's Corporate Travel Distribution Fourth Edition report is available now for an introductory rate through August 15. Report purchase includes a recording of July 29 webinar, "The Changing Face of Corporate Travel."

PhoCusWright is one of the travel industry's research authorities on how travelers, suppliers and intermediaries connect. Independent, rigorous and unbiased, PhoCusWright fosters smart strategic planning and tactical decision-making.

PhoCusWright delivers qualitative and quantitative research on the evolving dynamics that influence travel, tourism and hospitality distribution. Our marketplace intelligence is the industry standard for segmentation, sizing, forecasting, trends, analysis and consumer travel planning behavior. Every day around the world, senior executives, marketers, strategists and research professionals from all segments of the industry value chain use PhoCusWright research for competitive advantage.

To complement its primary research in North America, Europe and Asia, PhoCusWright produces several high-profile conferences in the United States and Germany, and partners with conferences in the United Kingdom, China and Singapore. Industry leaders and company analysts bring this intelligence to life by debating issues, sharing ideas and defining the ever-evolving reality of travel commerce.

The company is headquartered in the United States, with offices in Germany and India.




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