Four Points by Sheraton Columbus Ohio Airport Among First to Open

  • Broadband Hospitality
  • 08.12.09
The Four Points by Sheraton Columbus Ohio Airport has selected Broadband Hospitality to provide standard- and high-definition satellite TV service (HDTV), 32-inch Pro:Idiom™ Hospitality TVs, and high-speed wired and wireless Internet in guestrooms in its brand new 110-room property.

The hotel, owned by Columbus, Ohio-based VJP Hospitality and managed by Darpan Management Inc., also chose Broadband Hospitality to install and manage computer and Internet service in the hotel’s business center, and assisted in the setup of the hotel’s property management and reservation systems.

“We were looking for a company with the ability to handle both satellite TV and Internet,” said Dan Shah, regional manager for Darpan Management, Columbus, Ohio. “I wanted just one person to call to handle both services. Broadband Hospitality was an easy choice given the relationship we have had the past 10 years. They have always done a great job. Their customer support is excellent.”

Broadband Hospitality’s satellite TV installation includes 10 HDTV stations and 24 standard stations per the requirements of Four Points by Sheraton—including Showtime, ESPN and many others. The company installed everything the hotel needed to successfully run a state-of-the-art satellite TV system—32-inch Pro:Idiom™ TVs, satellite dish, satellite head end, transcoder, QAM modulator and more.

“The top five largest hotel chains are currently requiring owners to transition to HDTV by the end of 2010,” said Vince Lucci, president of Youngstown, Ohio-based Broadband Hospitality. “Starwood’s Four Points by Sheraton is among that group. Many travelers today have flat-screen TVs and HDTV at home. They expect the same on the road. They are becoming a necessary amenity.”

“It was very important to open our new hotel with satellite HDTV,” Shah said. “That is the direction upscale hotels are going.”

To enable wired and wireless high-speed Internet service at the hotel, Broadband Hospitality installed SMC wired switches for the hardwired connection, a Cisco wireless overlay, and a head end server from Nomadix. In the hotel’s business center, the company installed Internet, computers, monitors and printers.

“To ensure live call center support 24 hours a day, seven days a week, 365 days a year, the hotel also purchased a level three support contract,” Lucci said. “This guarantees them next day, on-site service.”

With more than 1 million users to date, Broadband’s installations can be found in properties represented by companies such as Hyatt, Hilton, Marriott, Starwood, Choice Hotels, InterContinental, Carlson and Wyndham Worldwide.

Based in Youngstown, Ohio, Broadband Hospitality has 16 years of experience in the hotel communications industry. The company is lodging’s leading source for high-definition satellite TV service, Pro:Idiom™ Hospitality TVs, and high-speed Internet products and services including secured wired/wireless installation. Broadband Hospitality’s Internet support team will develop, install and maintain an Internet solution to meet hotel, guest and franchise corporate requirements. Broadband Hospitality’s cost-effective solutions enhance guest satisfaction, increase revenues, and improve operating efficiencies. With its certified technicians, the company installs products made by Cisco, Motorola, Zhone, Nomadix, Thomson and many other leading technology companies.

Broadband Hospitality is a member of the Asian American Hotel Owners Assn., Ohio Hotel & Lodging Assn., and Pennsylvania Tourism and Lodging Assn. The company’s experienced, field-tested technicians and management team are on call 24/7/365.

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