The new Peninsula Shanghai has selected McLaren International’s pre-eminent guest incident tracking and workflow automation solution HotSOS

  • MTech, A Division of Newmarket® International, Inc
  • 09.09.09
McLaren International Pty Ltd today announced that it will provide MTech’s Hotel Service Optimization System (HotSOS) to the new Peninsula Shanghai.

A homage to Shanghai in the 1920s and 1930s, The Peninsula Shanghai recreates the look and feel of this glamorous era when Shanghai was feted as “The Paris of the East”, yet also offers the latest in state-of-the-art technology, services and amenities to guests.  The internet-based application will be deployed for the opening in October 2009.

Mr. Shane Izaks, The Peninsula Hotels’ General Manager, Information and Technology, said – “The Peninsula name is synonymous with luxurious comfort and impeccable service.  We set our sights high and our standards higher, aiming always to delight our customers.  The state-of-the-art HotSOS solution will help us deliver the ultimate guest experience.  After an intense and thorough evaluation of all available solutions, we identified the HotSOS system backed by McLaren’s clear leadership and understanding of hotel technology requirements as the intelligent choice.”

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