Microtel Inn & Suites’ New Hotel Prototype Chooses PhoneSuite

  • PHONESUITE Telephony Solutions
  • 09.10.09
Affordable Hospitality Group, LLC, set high standards when it chose the Microtel Inn & Suites’ new prototype suite design for its property in Anderson/Clemson, S.C.

That is why when it came time to choose a telephone system, the company reached out to PhoneSuite, a leading provider of telecom solutions designed exclusively for the hospitality industry.

Microtel’s prototype suite design has created an environment that guests normally would not find in economy hotels, providing extra comfort and value for guests, while being very cost efficient to build, operate and maintain for hoteliers. When seeking a reliable and affordable telephone system to complement its property, Affordable Hospitality found that PhoneSuite’s communication solution was an ideal fit.

Providing upscale service for mid-size properties, PhoneSuite integrates seamlessly with property management systems and eliminates hours of training with its easy-to-use console. And PhoneSuite remains dedicated to the hospitality industry by offering efficient products that are approved by numerous national hotel chains.

“We investigated a number of phone systems and discovered that PhoneSuite provides all the unique features necessary for our hotel,” said Jay Berlye, managing partner of Affordable Hospitality Group. “As a value-oriented hotel, we saw substantial savings in utilizing PhoneSuite. We’re able to reduce the amount of time between transactions at the front desk, which is better spent on our customer service. I definitely see a return on our investment. PhoneSuite is the right fit for our operation.”

PhoneSuite’s engineers worked closely with the Microtel staff to make sure their solution delivered a system that is easy to manage and monitor.  PhoneSuite’s excellent customer service on the back-end ensures that all products will continue to perform well into the future.

“We needed to take our customer service to the next level and increase our productivity,” said the hotel’s general manager, Paula Sledge. “With PhoneSuite we are getting a system that is designed specifically for our guests’ needs and are able to exceed their expectations while maintaining a strong image.”

“We are honored to be the phone system of choice for one of the new prototype Microtel Inn & Suites hotels,” said PhoneSuite President Frank Melville. “PhoneSuite has always taken pride in providing products that perform flawlessly, have attractive pricing, and cater to the unique needs of each individual hotel. We look forward to servicing additional Affordable Hospitality properties and Microtel hotels.”

For over 20 years, PhoneSuite has leveraged its expertise in communication technology, providing high-quality, low-power consuming products. Unlike other telecom companies, PhoneSuite is dedicated to the design and manufacture of products exclusively for the hotel industry. PhoneSuite has installed over 2,700 systems in properties ranging from bed and breakfasts to 475-room franchise hotels throughout the United States and Canada. The company's products, combined with its nationwide dealer support and engineering expertise, create reliable communication solutions that meet or exceed all hotel requirements by offering features such as answer detection, T1 digital trunk support, wake-up calls, PMS interfaces, integrated auto attendant, call accounting, voice mail, and many more. PhoneSuite is also an Allied Sponsor of AAHOA, a member of AH&LA and a Platinum Member of HTNG, and was recognized by the Denver Business Journal in 2007 as one of the Top 25 Fastest Growing Small Private Companies.



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