SMS|Host Users Group Presents the 20th Anniversary HUG Conference

  • Springer-Miller Systems
  • 10.19.09
The SMS|Host Users Group announced the 2009 SMS|Host Users Group Conference, November 1-5, 2009, at Hammock Beach Resort in Palm Coast, Fla.

2009 marks the 20th anniversary of the formation of the SMS|Host Users Group and the annual users conference.

The Host Users Group is distinguished as one of the only users groups within the hospitality technology industry to be run by the users, for the users. Beginning in 1989, HUG formed to assist members in maximizing the utilization of the SMS|Host property management system from PAR Springer-Miller Systems, Inc. The organization serves its members by providing a united forum through which users can share knowledge, create solutions and influence product direction.

For the 20th anniversary of HUG, users from more than 70 properties from around the globe will gather at the beautiful Hammock Beach Resort in Palm Coast, Fla., for four days of discussion, learning and networking. The conference agenda features 66 breakout sessions targeted to the different disciplines within a hotel: front desk, reservations, information technology, revenue management, golf/spa/recreation, food and beverage, housekeeping/engineering and accounting. Sessions and discussion groups led by SMS|Host users offer other users the unique opportunity to learn best practices from their peers.

PAR Springer-Miller Systems supports the SMS|Host Users Group as a major sponsor and leads training sessions as well as offering users the opportunity to work one-on-one with product experts. The 2009 HUG Conference also features a keynote address from Microsoft Corporation’s Hayan Ortega, industry market development manager, U.S. retail and hospitality industry. An exhibitor area features over 20 vendors.

“We are proud to present the 20th SMS|Host Users Group Conference. Our 2009 conference represents the culmination of a year-long effort to strategically approach the sharing of the tools and knowledge our users need to grow their business and succeed,” said Jen Walsh, 2009 chair of the SMS|Host Users Group and director of revenue and resorts for Chateau Elan Winery and Resort. “HUG attendees gain invaluable knowledge through their participation in discussions and training sessions as well as networking with fellow SMS|Host users and PAR Springer-Miller attendees. We look forward to celebrating this milestone year and the continued growth of our membership base.”

The Host Users Group inc. has been formed to assist members in maximizing the utilization of business systems developed and/or provided by PAR Springer-Miller Systems, Inc. The organization serves it's members by providing a united forum through which users can share knowledge, create solutions and influence product direction. For more information on the SMS|Host Users Group visit the Web site at www.smshug.org.

PAR Springer-Miller Systems is a leading provider of hospitality management solutions that meet the technology needs of all types of hospitality enterprises including city-center hotels, destination spa and golf properties, timeshare properties and casino resorts worldwide, setting the pace as a pioneer in the hospitality industry. SMS|Host Hospitality Management System is distinguished from other property management systems with its truly integrated design and unique approach to guest service. The SMS|Host product suite, including more than 20 seamlessly integrated, guest-centric application modules, provides hotel/resort staff with the tools they need to personalize service, exceed guest expectations and increase revenue.




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