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Mohegan Sun at Pocono Downs Selects MICROS 9700 HMS and Self-Service Kiosk Solution for its History Making Casino

  • Oracle Hospitality Food and Beverage Solutions
  • 11.20.06
MICROS Systems, Inc., a leading provider of information technology solutions for the hospitality and retail industries, is pleased to announce that Mohegan Sun at Pocono Downs has selected MICROS 9700 HMS and the Self-Service Kiosk Solution for its new casino in Wilkes-Barre, Pa.

The first phase of the project consisting of 41 MICROS workstations, 25 Mobile MICROS handheld terminals, and 6 self-service kiosks is currently in progress at the casino's grand opening on November 14, 2006.

Mohegan Sun, a long-time user of MICROS products, is making history as the first casino to open in Pennsylvania. By implementing MICROS 9700 HMS, Mohegan Sun at Pocono Downs is able to expand on its current infrastructure and scale the MICROS system to its full capacity. Mobile MICROS wireless solutions will provide flexible and reliable handheld operations, making them the best choice for a 24-hour, high volume casino environment. In addition, the easy to use self-service kiosks are designed to improve speed-of-service, increase customer through-put at a lower labor cost, and promote up-selling opportunities.
"Even though Mohegan Sun was a long-time user of MICROS products, we still conducted an extensive evaluation of many solutions to find the one that best fit our requirements," stated Bill Candow, Vice President of IT. "We selected MICROS 9700 HMS because it presented the best large scale POS solution for our market. And with MICROS's long-term and strong record of providing us with reliable products and service, we are highly confident in our decision to bring the MICROS 9700 technology foundation to our newest casino."
"With over 10 years' history as a MICROS customer, Mohegan Sun is a highly valued partner of MICROS," stated Jenny Kurdle, Executive Vice President, Leisure and Entertainment Business Unit for MICROS Systems, Inc. "We are honored to contribute to the success of Mohegan Sun's new casino and, with the flexibility and scalability of our industry leading MICROS 9700 solution, we look forward to serving Mohegan Sun's technology needs well into the future."

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