Warwick International Hotels Renews Contract with Utell® and Selects Pegasus Solutions’ NetBooker® NG

  • Pegasus Solutions Inc.
  • 10.26.09
Warwick International Hotels has upgraded to Pegasus Solutions’ NetBooker® NG Internet booking engine to drive online bookings directly to 27 of the company’s international collection of more than 40 hotels and resorts.

The move makes Warwick the first Utell® Hotels & Resorts member chain to implement NetBooker NG, one component of Pegasus’ new state-of-the-art RezView® NG central reservation system (CRS) platform.

G. Paul LeBlanc, vice president of marketing and sales for Warwick, said, “With many consumers now bypassing OTAs (online travel agencies), the value of a sophisticated hotel Web site booking engine like Pegasus’ NetBooker NG is fundamental in our marketing and growth strategy, and another key motivation in working with Utell. Today’s Web-savvy travel shopper has high expectations of their booking experience on a hotel’s site, and that’s why we’ve upgraded to NetBooker NG, the best option on the market. With new functionality flawlessly incorporated into the Warwick web site, NetBooker NG allows us to offer the ultimate reservations experience, with options such as room upgrades and e-concierge services available during booking.”

Building on its 15-year relationship with Utell, Warwick has also renewed its contract with Utell for private label GDS representation under the WK code as well as private label Utell voice services. Additionally, Warwick has renewed its contract for Pegasus’ agent-preferred global commission processing, which Warwick originally implemented in August 2008.

“Like NetBooker, Utell representation is powered by Pegasus technology and enables us to continue to retain our own identity as a private label Utell member, while still benefiting from Utell’s global reach and network – enjoying the best of both worlds. Our strong partnership with both Pegasus and Utell, which we’ve maintained for half of our hotel life, allows us to focus on key tactics and strategies ranging from participation in important corporate negotiated bids and consortia programs, to capitalizing on new technologies so we stay ahead of the game,” added LeBlanc.

Currently in its 30th year, Warwick operates a collection of more than 40 of the world’s finest four and five-star hotels, resorts and spas worldwide. Offering affordable luxury in desirable locations throughout Europe, the United States, Asia, Africa and the South Pacific; Warwick properties include city center, beach, spa, golf, business and leisure hotels.

Ric Leutwyler, chief marketing officer for Pegasus and president of Utell Hotels & Resorts, said, “Warwick offers a top-tier tailored hotel offering, and we are proud to be able to provide them with an all encompassing business solution. Ranging from market-leading representation services to a powerful global commission processing program and booking engine capabilities, our relationship has evolved over the years to ensure that we remain focused on providing a unique value proposition, dedicated to achieving their goals.

“Pegasus is proud to celebrate 20 years of providing innovative solutions to hotels and agents around the globe,” he said.

Pegasus Solutions is one of the world’s leading providers of technology and services to hotels and travel distributors, supplying state-of-the-art central reservation systems and electronic distribution services, advanced agency commission processing and payment services, and hotel marketing representation services. Founded in 1989, Pegasus created and launched the hotel switch, and today its customers include more than 90,000 properties around the globe as well as a majority of the world’s travel agencies. Additionally, Pegasus’ powerful representation arm incorporates Utell® Hotels & Resorts and Utell Connect, services that have been chosen by nearly 11,000 member hotels in more than 130 countries, making Pegasus one of the hotel industry’s largest third-party marketing, sales and reservations specialists. Pegasus also powers the niche consumer Web site www.hotelbook.com™, dedicated to promoting independent and boutique hotels throughout the world. Headquartered in Dallas, Pegasus has 18 offices in 11 countries, including regional hubs in London, Singapore and Scottsdale, Ariz.

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