Nickelodeon Family Suites Hires EzRMS™

  • Infor, Revenue Management
  • 11.02.09
Orlando’s entertainment destination, Nickelodeon Family Suites, is the latest resort to feature the EzRMS™ Product Suite and all of its revenue management capabilities.

The 777-room, 24-acre property in the heart of Orlando’s tourism district, known as Nick Hotel, has selected EasyRMS as its systems provider for all revenue management services after a lengthy RFP process in the beginning of 2009.

“I think the decision to go with EzRMS™ over all others was a combination of price, product functionality, ease of use/user friendliness and interface capabilities with OPERA,” said Phil Robart, director of sales and operations - North America. 

EasyRMS installed the EzRMS™ Core Module, Ez-QUOTE™, Ez-BUDGET™ and Ez-COMPETE™ Additional Modules and the extraction and upload interfaces to OPERA V5 PMS.

”We’ve been very pleased with EzRMS™,” said Jim Struna, director of marketing and revenue management at Nickelodeon Family Suites. “We’ve streamlined our operations and are able to analyse bookings and patterns like never before.”

Tim Schulte, EasyRMS revenue management consultant based in the United States, who led the installation and training of EzRMS™ at the Nick Hotel, says the hotel has included EzRMS™ into their revenue management meetings regularly, and that various users log into the system to monitor the information provided by EzRMS™ on a daily basis. 

“The hotel had solid revenue management practices already in place prior to the installation of EzRMS™,” said Tim. “But the new system has allowed the hotel to automate a lot of these processes by providing functionality to upload directly into OPERA.” He said they have also been able to decrease the time spent creating reports and increase the time they can actually analyse the data, given the ability to produce reports directly from EzRMS™.

“We like to keep our focus on providing a great guest experience, and the ease of transition to this new service has let us do just that,” said Struna.

Founded in July 1999, EasyRMS is a global leader and provider of ASP/Internet revenue and yield management solutions. With more than 30 years of combined industry knowledge, EasyRMS is dedicated to the introduction of new generation technology and procedures within the hospitality industry and aims to deliver these services to its clients.

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