HP and Technology Service Provider Pegasus Solutions to Collaborate on Travel Technology

  • Pegasus Solutions Inc.
  • 11.16.09
HP Enterprise Services and Pegasus Solutions, a leading provider of technology and services to hotels and travel distributors, announced they have entered into a seven-year services agreement that will allow Pegasus to enhance customer service, deliver business innovation and serve new markets while at the same time improving cost effectiveness.

Under the agreement, HP will manage Pegasus’ industry-leading technology infrastructure, providing data center services including server, storage and network management for Pegasus and its clients, which include hotels and travel distributors around the world. HP also will provide its world-class disaster recovery services for Pegasus’ data center environment.

“With our shared expertise in the travel industry, a relationship between Pegasus and HP was a natural move,” said Mike Kistner, chief executive officer, Pegasus Solutions. “The integration of Pegasus’ RezView® NG into HP’s travel service-oriented architecture (SOA) platform will result in innovative solutions that will help our clients better understand and track their customers’ preferences, identify new sources of revenue and increase operational efficiencies.”

HP will utilize its Best Shore® global delivery network, which provides unsurpassed skills and expertise using consistent business and technical processes from locations around the world.

Additionally, HP will manage the Pegasus employee workplace computing environment for employees in 17 offices across 11 countries. Services include software management and site support services for employee desktops, notebooks and mobile devices. 

“Companies in the travel industry constantly look for ways to deliver better, more efficient service in an industry that grows more complex and competitive every day,” said Eric Harte, vice president, transportation, HP Enterprise Services. “Our proven industry expertise and assets, like our Travel SOA platform, combined with Pegasus’ leadership in travel and hospitality solutions will bring much-needed innovations to the industry.”
 
HP Enterprise Services is the recently announced brand name for Electronic Data Systems, LLC.

“Pegasus is proud to celebrate 20 years of providing innovative solutions to hotels and travel distributors around the globe.”

Pegasus Solutions is one of the world’s leading providers of technology and services to hotels and travel distributors, supplying state-of-the-art central reservation systems and electronic distribution services, advanced agency commission processing and payment services, and hotel marketing representation services. Founded in 1989, Pegasus created and launched the hotel switch, and today its customers include more than 90,000 properties around the globe as well as a majority of the world’s travel agencies. Additionally, Pegasus’ powerful representation arm incorporates Utell® Hotels & Resorts and Utell Connect, services that have been chosen by nearly 11,000 member hotels in more than 130 countries, making Pegasus one of the hotel industry’s largest third-party marketing, sales and reservations specialists. Pegasus also powers the niche consumer Web site www.hotelbook.com™, dedicated to promoting independent and boutique hotels throughout the world. Headquartered in Dallas, Pegasus has 18 offices in 11 countries, including regional hubs in London, Singapore and Scottsdale, Ariz.

HP creates new possibilities for technology to have a meaningful impact on people, businesses, governments and society. One of the world’s largest technology companies, HP brings together a portfolio that spans printing, personal computing, software, services and IT infrastructure to solve customer problems.




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