Pascua Yaqui Tribe Selects MICROS for its Sister Casinos

  • Oracle Hospitality Food and Beverage Solutions
  • 12.09.09
MICROS Systems, Inc. (NASDAQ:MCRS), a leading provider of information technology solutions for the hospitality industry, announced that Pascua Yaqui Tribe has selected MICROS 9700 Hospitality Management System (HMS) for its Sol Casinos enterprise point of sale (POS), as well as wireless Mobile MICROS and MICROS Workstation 5 terminals.

Casino Del Sol, Casino of the Sun and the AVA Amphitheatre are all live with the solution. Pascua Yaqui Tribe selected MICROS for its ability to run both of its unique properties on one single enterprise combined with the availability of MICROS’s sleek yet robust wireless hardware. MICROS 9700 allows both Sol Casinos to link their POS transactions, back office functions, and guest management capabilities to better manage their operations through this flexible, easy-to-use solution.

Casino Del Sol and Casino of the Sun also wanted to capitalize on a new wireless infrastructure and selected Mobile MICROS handhelds and wireless MICROS Workstation 5s to increase their coverage area and guest service touch points. By utilizing wireless devices, employees of Casino Del Sol and Casino of the Sun can improve guest experience by reaching out directly to customers to provide attentive, rapid and accurate service, as well as increase coverage contact enabling greater selling opportunities.

“The ability to run both of our properties from a single enterprise combined with the availability of robust wireless hardware made MICROS the obvious choice for the Sol Casinos,” said Dominique Igasan, director of IT, Sol Casinos. “Operating both casinos on one enterprise has provided us with the architecture to have greater control and consolidated operations and reporting, increasing our operational efficiency and allowing us to truly hone in on providing top notch guest service.”
 
“MICROS is thrilled to partner with the Pascua Yaqui Tribe,” said Ed Chapel, vice president of North American distribution, MICROS Systems. “We are pleased to be able to provide both casinos with a complete enterprise solution, along with superior service.”

MICROS Systems, Inc. provides enterprise applications for the hospitality and retail industries worldwide. Over 310,000 MICROS systems are currently installed in table and quick-service restaurants, hotels, motels, casinos, leisure and entertainment, and retail operations in more than 130 countries, and on all seven continents. In addition, MICROS provides property management systems, central reservation and customer information solutions under the brand MICROS-Fidelio for more than 25,000 hotels worldwide, as well as point of sale, loss prevention and cross-channel functionality through its MICROS-Retail division for more than 90,000 retail stores worldwide. MICROS stock is traded through NASDAQ under the symbol MCRS.




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