The Hot Potato Restaurants Upgrade to Panasonic Stingray®

  • Panasonic Corporation
  • 12.11.09
Puerto Rico’s popular The Hot Potato and Top Potato Restaurants have upgraded their point-of-sale (POS) workstations to new Panasonic Stingray workstations.

Having relied on Panasonic workstations for over 15 years, Fast Food Management, Inc., the parent company of The Hot Potato and Top Potato Restaurants, looked no further when it was time to purchase new systems.
“The previous Panasonic systems had been in place for over 15 years and we never had any problems with them, so when it was time to upgrade Panasonic was our first and only choice,” said Jay Regis, president, Fast Food Management, Inc. “Our experience told us that Panasonic builds solid front counter hardware that can withstand the rigors of a quick-serve restaurant.”

Mr. Regis had heard about the new Stingray workstations and contacted Panasonic to learn more about them. The features and functionality, including flexible open architecture, versatile modular construction and field serviceability were exactly what he was looking for. In addition, he determined that the new workstations offered a lower total cost of ownership.

“Stingray has the durability and ease of use that we have become accustomed to with Panasonic POS solutions,” said Regis. “And as our needs change, these new workstations let us easily upgrade both the hardware and the software.”

Retail Data Systems (RDS) of Florida, one of Panasonic’s leading channel partners, implemented the new systems at more than 25 Hot Potato and Top Potato locations across Puerto Rico.

“The reliability and modular features of the Panasonic Stingray workstation have allowed us to confidently service and support our customer base all over the country,” said Colin Clippard, general manager at RDS. “This has given us the opportunity to expand our business reach into places like Puerto Rico.”

Panasonic Stingray’s modular design allows for do-it-yourself troubleshooting, servicing and upgrades, reducing downtime and saving money on technician visits. Stingray's open architecture runs virtually any operating system and software and features a high-speed processor and up to 2 GB of on-board RAM. They are easily integrated into the LAN network to run the most demanding back office operations and can also run multiple software applications to further extend its functionality and overall efficiency.

Regis said, “Stingray extends Panasonic’s lead in delivering quality POS solutions and I would highly recommend Panasonic POS systems to anyone in the industry.”

Based in Secaucus, N.J., Panasonic System Networks Company of America is a unit of Panasonic Corporation of North America, the principal North American subsidiary of Panasonic Corporation (NYSE: PC) and the hub of Panasonic's U.S. branding, marketing, sales, service and research and development operations. Panasonic System Networks Company of America, which integrates the businesses of the former Panasonic Communications Company of North America and Panasonic System Solutions Company, is a comprehensive business-to-business enterprise solutions provider. The company is a leader in corded PBX/IP PBX telephony systems and offers a complete suite of office productivity solutions and home communication and networking solutions, including cordless phones, security cameras, interactive whiteboards and multifunction printers that provide convenience, style and ease-of-use for consumer and business applications.

Fast Food Management, Inc., owns and operates various concepts of quick-service restaurants throughout Puerto Rico.  Fast Food Management, Inc. currently operates 25 locations and has 350 employees.

Retail Data Systems (RDS) is one of the largest providers of point-of-sale hardware and software, in North America. Founded in 1950, RDS now operates over 25 offices serving customers across the nation providing complete point-of-sale technology. 

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