$140 Million Restoration of Ocean House Resort Includes Implementation of ResortSuite

  • ResortSuite Inc.
  • 01.22.10
ResortSuite, a leading provider of integrated, guest-centric hospitality management software solutions announced it has been selected by the Ocean House to install its hotel and resort solution, comprised of PMS, spa, catering, food and beverage, Web, retail and club modules at the world-class property in Watch Hill, R.I.

The Ocean House is being meticulously reconstructed to ensure the 136-year-old hotel's historic integrity is preserved while guests receive every modern convenience available, including ResortSuite's seamless, state-of-the-art operational and guest-focused capabilities.  Scheduled to open its doors in June 2010, the Ocean House will offer corporate and social function planning, and resort activities on the exclusive private resort beach in New England.

"We are pleased that ResortSuite will be managing our new property," said Daniel Hostettler, managing director at the Ocean House.  "The Ocean House has established an impeccable reputation among guests since the original hotel opened in 1868.  It is extremely reassuring to know that guest activities and preferences will be managed by ResortSuite's rich and secure guest-profiling abilities when we open our doors this summer."

"It is a huge honor to have our solution selected by one of the country's most prestigious hotels," said Frank Pitsikalis, ResortSuite founder and CEO. "It was critical that the Ocean House select a system that would help them deliver exceptional guest service, while simultaneously providing seasonal and highly trained staff with the necessary tools to complete their day-to-day tasks easily.  ResortSuite fits that bill and we're delighted to help this historic destination property set an even higher standard among corporate and social travelers."

ResortSuite is a sophisticated and fully integrated guest-centric hospitality management software solution developed specifically for hotels and resorts, boutique hotels, spas, clubs and leisure operations, and their multifaceted business areas.  The ResortSuite solution is built on an Oracle database and includes the following specialized modules: PMS, spa, catering, food and beverage, golf, ski, club, retail, concierge and Web.  All modules oversee the areas of an operation in parallel but share common core capabilities, creating a guest-centric integrated hospitality management solution. ResortSuite prides itself on delivering exceptional support and forging strong business relationships with its clients and partners and was awarded Hotelier Magazine's 2005 Supplier of the Year Award.

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