The 250 room Northern Quest Resort and Casino has selected Hostar for its Housekeeping Operations.
The ProHost® System is an integrated material management program that offers a repetitive methodology and process that incorporates planning, training and implementation.
The Northern Quest full-service gaming and destination resort with a casino was built with an investment of over $200 million and is located within minutes from Spokane International Airport and downtown Spokane.
When the ProHost® System is installed hoteliers will benefit from:
- A repeatable and measurable process in back-of-the-house operations.
- Provides turn-key material management solutions.
- Identification of potential housekeeping problems before they become an issue.
- A professional appearance on the guest floors.
- Room attendants are able to focus more time on room cleanliness and guest satisfaction.
- Increased level of productivity and employee morale.
- Consistent service to guestrooms resulting in improved guest scores.