Cvent Continues Exponential Growth, Hiring 102 New Employees in 2009 Plans to Hire 130 Employees in 2010

  • Cvent
  • 01.29.10
Cvent, a leading provider of meeting management, site selection and Web survey software for over 35,000 users across the globe, had significant growth of its employee base in 2009, with 102 net new employees joining the Cvent team.

Cvent’s staff grew more than 25 percent in 2009 to over 500 employees worldwide.  This growth comes as a result of Cvent acquiring more than 3,500 new business contracts last year across its four divisions, including major client acquisitions such as The Nielsen Company, Hyatt, Bayer Healthcare, JetBlue Airlines, Marriott Hotels and Wells Fargo. In addition to its record-setting personnel growth, Cvent also celebrated its 10-year anniversary in 2009.

The majority of the new employees joined the Cvent Product Development team, where over 100 people are dedicated to building and enhancing Cvent’s software suite.  To date, Cvent has invested more than $25 million in research and development to build its event management, Web surveys, supplier network and strategic meetings management toolsets. Another major growth area for Cvent was in its client services department, honored in 2009 for its best-in-class customer service according to the Customer Service Institute of America. The client services team now boasts almost 100 customer-facing representatives who provide customer care via phone and e-mail 24 hours a day, 5 days a week, with additional live, in-office support on weekends.

“While most companies, particularly in the meetings and hospitality industry, were forced to cut back in 2009, Cvent experienced substantial growth within our organization and client base. Our success can be attributed to the continued support of our existing clients and to the many new customers that adopted Cvent’s software solutions,” said Thomas Kramer, Cvent’s chief financial officer. “As the market continues to improve in 2010, we’re going to be even more bullish with our hiring efforts. Cvent plans to hire 130 new employees in 2010, and in order to accommodate this and future growth, we are almost doubling our office capacity within the next 120 days. Thankfully, our retention rate among employees remains over 90 percent due to the strong company culture we’ve established.  This is evident in the fact that Cvent was ranked among the Best Places to Work in Washington, D.C. by the Washington Business Journal and Washingtonian magazine in 2009.”

Founded in 1999, Cvent has over 500 employees worldwide. Cvent offers Web-based software solutions for the meetings and communication industry with features including online event registration, attendee management, event Web site creation, site selection and sourcing (eRFP) and Web surveys. Cvent helps over 35,000 users in 29 countries manage 200,000 events, surveys and e-mail campaigns annually.  Cvent's application has processed $1 billion in online payments and has managed over 10 million registrations and survey responses for its clients.

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